Operations Manager
Position Summary
The Operations Manager is responsible for leading and optimizing all manufacturing and operational functions within the facility. This role oversees end-to-end manufacturing operations, including receiving, material handling, machining, CNC operations, maintenance, assembly, testing, finishing (sandblasting/painting), and shipping. In addition, the Operations Manager manages the Purchasing and Planning departments and drives continuous improvement initiatives focused on lean manufacturing, operational excellence, and data-driven decision-making.
This role requires strong cross-functional leadership, daily operational discipline, and the ability to scale operations, including the implementation and sustainment of a second shift to support company growth. The Operations Manager will partner closely with other departments and provide regular performance reporting to corporate leadership.
Key Responsibilities
Manufacturing & Operations Leadership
· Oversee all manufacturing operations, including receiving, material handling, machining, CNC operations, maintenance, assembly, testing, sandblasting/painting, and shipping.
· Ensure safety, quality, delivery, and cost targets are consistently met or exceeded.
· Lead Visual Daily Management Meetings, including updating boards / PDCA process
· Establish clear expectations, accountability, and performance standards across all operational functions.
· Ensure all operations comply with ISO 9001, ISO 14001, and ISO 45001 requirements, including adherence to documented procedures and work instructions.
Purchasing & Planning Management
· Lead the Purchasing and Planning departments to ensure material availability, cost control, and efficient production flow.
· Align purchasing and production planning with demand forecasts, capacity, and inventory strategies, as well as reducing slow-moving/excess/obsolete inventory.
· Drive supplier performance, lead-time reduction, and cost optimization initiatives.
· Take ownership of inventory accuracy and controls, including assisting with planning and leading the annual physical inventory count, an all-hands operational event.
Daily Management & Accountability
· Re-implement and lead daily operational meetings within each functional area.
· Clearly communicate daily priorities, production targets, and key issues.
· Drive accountability to ensure planned work is completed as expected.
Continuous Improvement & Operational Excellence
· Champion continuous improvement initiatives using lean manufacturing principles.
· Identify waste, inefficiencies, and bottlenecks; lead cross-functional teams to implement sustainable improvements.
· Foster a culture of continuous improvement, problem-solving, and employee engagement.
· Support and participate in internal and external ISO audits, including preparation, execution, and follow-up activities.
Data-Driven Decision Making & Systems
· Utilize operational data to drive informed decision-making and performance improvements.
· Ensure accurate and timely data entry within SAP and related systems.
· Continuously improve data accuracy, system utilization, and reporting effectiveness.
· Develop and track key performance indicators (KPIs).
Cross-Functional Collaboration & Reporting
· Partner with Engineering, Quality, Finance, Sales, and other departments to align operational goals.
· Prepare and present a monthly operational report to corporate leadership.
Workforce Planning & Growth
· Lead staffing, training, and development of operations personnel.
· Implement and maintain a second shift to support business growth.
· Ensure consistent processes and standards across all shifts.
· Assist in staffing and workforce planning across operations, including identifying current and future talent needs.
· Partner with third-party recruiting firms, local trade schools, and workforce development organizations to build and maintain a strong talent pipeline.
· Support hiring, onboarding, and training efforts to ensure staffing levels and skill sets align with operational demands and growth plans.
Qualifications
Required
· Bachelor’s degree in Engineering, Operations Management, Business, or related field.
· Minimum of 3 years of management experience within a manufacturing facility.
· ERP system experience; SAP strongly preferred.
· Proven leadership and change management skills.
Preferred
· Strong understanding of lean manufacturing and continuous improvement.
· Experience in CNC machining and discrete manufacturing environments.
· Prior experience implementing or scaling second-shift operations.
· Strong analytical and data-driven decision-making skills.
Key Competencies
· Leadership and people development
· Operational discipline and execution
· Data-driven problem solving
· Continuous improvement mindset
· Cross-functional collaboration
· Strong communication and presentation skills