Supporting the sales staff in servicing company equipment 

Installing new equipment at customer sites 

Providing solutions for service of equipment for customers at the customer site 

Carefully and accurately documenting all service performed on the equipment as well as what service needs are to be accomplished on the equipment in the future 

Maintaining excellent customer service and customer satisfaction 

Demonstrating applicable company software capabilities to the customer 

Preparing timesheets, service reports and installation forms, timely and accurately 

Accurately tracking expenses and completing expense reports in a timely manner 

Maintaining a safe work environment and operate within OSHA/MIOSHA guidelines 

Communicating with other departments as necessary 

Ability to work overtime as required by workload and customer necessity 

Other duties as assigned by management 

$30.00-$40.00 Hourly Pay 

Overtime available 

Comprehensive benefits available at a great rate! 

Medical 

Dental 

Vision 

401k with match 

Company paid long and short-term disability 

10 paid holidays 

Paid time off (15 days to start!) 

Proficient in Microsoft Office (Word, Excel, Outlook) 

Able to effectively use the Internet 

Ability to understand and use I/O structure for technical trouble shooting purposes 

Ability to effectively utilize electric/electronic test/measurement equipment 

Must be able to effectively understand, analyze, and resolve technical mechanical or electrical issues based on measured data results 

Proficient in reading and comprehending technical information as presented in equipment manuals or in electronic media 

Ability to accurately document technical data in terms of the steps taken to resolve equipment and product issues 

Ability to communicate technical issues as well as the steps taken to resolve those issues with the company corporate office 

Proven customer service skills with a primary focus on customer relationships 

Highly organized 

Excellent verbal and written communication skills 

Must be able to work effectively with minimal supervision 

Resourceful; able to discern who to call for assistance based on the technical situation at hand 

Must have excellent time management skills 

Effective team player who can work with all levels of team members as well as with all different types and levels of customers