Position Overview

We are seeking an experienced Google Workspace Administrator to support and optimize a large-scale enterprise Google Workspace environment. This role combines hands-on administration, troubleshooting, security assessments, and automation to improve system performance, governance, and operational efficiency.

The ideal candidate has experience managing Google Workspace environments with thousands of users, enjoys resolving day-to-day technical issues, and can identify and implement long-term improvements.

Key Responsibilities

• Administer and support Google Workspace applications, including Gmail, Google Drive, and related services.

• Manage user accounts, organizational units (OUs), groups, permissions, and access controls.

• Troubleshoot email delivery, security, authentication, and general Workspace issues.

• Conduct comprehensive Google Workspace health checks and identify opportunities for improvement.

• Implement security policies, governance standards, and data-sharing controls.

• Develop scripts and automation tools to streamline administrative tasks and reduce manual processes.

• Investigate email security issues, including phishing, link protection, and SPF, DKIM, and DMARC configurations.

• Support SSO, two-step verification, and identity management initiatives.

• Document findings, recommend improvements, and execute remediation plans.

• Collaborate with technical teams and stakeholders to maintain a secure, reliable enterprise environment.

Required Qualifications

• Strong hands-on experience administering Google Workspace in a large enterprise or institutional environment.

• Experience supporting thousands of users, preferably 10,000 or more.

• Proficiency with Google Admin Console, organizational units, groups, security policies, and Gmail administration.

• Experience with scripting and automation using Google Apps Script, Python, Google Admin SDK, or similar tools.

• Demonstrated ability to assess, troubleshoot, and remediate complex Google Workspace environments.

• Knowledge of email security, authentication protocols, and access management.

• Strong problem-solving, communication, and customer-facing skills.

• Comfortable performing routine administrative support alongside advanced technical projects.

• Ability to work standard East Coast business hours.

Preferred Qualifications

• Experience supporting higher education, government, or public-sector organizations.

• Google Workspace Administrator certification.

• Experience with GAM or GAMADV-XTD3.

• Background in Google Workspace migrations or tenant consolidation.

• Experience conducting security assessments, technical audits, and compliance reviews.