Project Manager – Financial Systems & Payments

This role requires candidates who are currently authorized to work in the U.S. without sponsorship, and C2C arrangements are not accepted. This role is remote.

Overview
We are seeking an experienced Project Manager to support financial systems and payment processing initiatives within an Order-to-Cash environment. This role will focus on inbound customer payments, accounts receivable, reconciliation, cash controls, operational risk, and payment fraud prevention.

The ideal candidate will have strong experience working with both business and IT stakeholders, gathering and documenting requirements, managing multiple projects, and driving process improvements that enhance system accuracy, efficiency, security, and performance.

Key Responsibilities

• Lead financial systems projects related to inbound customer payments, accounts receivable, reconciliation, cash controls, and payment processing
• Partner with business stakeholders, IT/development teams, finance, operations, and risk teams to gather and document requirements
• Act as a liaison between business users and technical teams to ensure requirements are clearly understood and delivered
• Support process improvement initiatives to enhance financial system performance, accuracy, security, and operational efficiency
• Manage multiple concurrent projects, including timelines, risks, dependencies, priorities, and deliverables
• Support testing, UAT, defect resolution, implementation readiness, and ongoing system support
• Help ensure payment processing and financial modules are operating effectively with proper controls in place
• Support initiatives related to payment fraud mitigation, operational risk, cash controls, and timely payment posting
• Communicate project updates, risks, issues, and key decisions to cross-functional stakeholders
• Use tools such as Jira, Jira Align, ChatGPT, Microsoft Copilot, or similar platforms to support project delivery, requirements documentation, and productivity

Required Qualifications

• 5-7 years of Project Management, Product Management, Program Management, or Business Project Management experience
• Experience working with both business and IT/technical development stakeholders
• Strong understanding of Order-to-Cash, accounts receivable, inbound payments, reconciliation, cash controls, or payment processing
• Ability to gather, document, and communicate business requirements clearly
• Strong verbal and written communication skills
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Strong problem-solving, prioritization, stakeholder management, and follow-through skills
• Self-driven with the ability to lead cross-functional teams from ideation through completion

Preferred Qualifications

• Experience with payment fraud prevention or operational risk
• Knowledge of card, ACH, or alternative payment methods
• Familiarity with PCI standards, NACHA guidelines, or payment compliance concepts
• Experience working in Agile environments
• Experience with Jira, Jira Align, ChatGPT, Microsoft Copilot, or similar tools