Lead Product Development Manager

This role requires candidates who are currently authorized to work in the U.S. without sponsorship, and C2C arrangements are not accepted. This role is remote. You must work PST hours.

Role Overview

We are seeking a seasoned Lead Product Development Manager to own product strategy, requirements, and delivery across identity/authentication and digital onboarding for a free streaming or content-access experience.

This role will serve as the product owner for authentication flows, account creation, onboarding funnels, entitlement logic, and related commerce experiences. The ideal candidate is a strong product strategist, detailed requirements writer, cross-functional partner, and data-driven decision-maker who can work closely with engineering, design, security, marketing, analytics, and executive stakeholders.

Key Responsibilities

• Own the product roadmap for identity, authentication, account access, onboarding, and related commerce experiences.
• Define product strategy that balances customer experience, business goals, technical feasibility, security needs, and delivery capacity.
• Write clear, detailed product requirements, including user stories, acceptance criteria, edge cases, dependencies, and technical constraints.
• Translate complex authentication, onboarding, subscription, entitlement, and commerce flows into build-ready product documentation.
• Partner with engineering, design, security, analytics, marketing, legal, and business stakeholders to drive alignment and execution.
• Lead refinement sessions and support sprint planning, backlog prioritization, QA, release readiness, and launch activities.
• Establish launch criteria, manage go/no-go decisions, and monitor post-launch product performance.
• Define and track KPIs for authentication, onboarding, activation, conversion, and product health.
• Use product analytics and engineering metrics to identify friction points, defects, performance issues, and optimization opportunities.
• Build dashboards, reporting cadences, and executive-level updates to communicate product performance and roadmap status.
• Monitor competitive trends across streaming platforms, digital identity, free-tier onboarding, AVOD/FAST models, and subscription experiences.
• Benchmark customer flows against competitors and identify opportunities to improve the user experience.
• Serve as a subject matter expert for identity, authentication, onboarding, and customer access experiences.

Required Qualifications

• 5–7+ years of product management, product owner, or product development experience.
• Strong understanding of the full product development lifecycle, from requirements through launch and iteration.
• Proven experience writing detailed product requirements, user stories, acceptance criteria, and supporting documentation.
• Experience owning digital product roadmaps and communicating priorities to technical and non-technical audiences.
• Strong analytical skills with experience defining KPIs, building dashboards, interpreting data, and making data-informed product decisions.
• Experience with digital onboarding, account creation, subscription flows, commerce flows, transaction experiences, or customer conversion funnels.
• Background in OTT, streaming, MVPD, SVOD, AVOD, FAST, media, entertainment, connected TV, digital apps, or similar consumer-facing digital platforms.
• Familiarity with connected TV, mobile, web, streaming devices, and third-party app platforms.
• Strong cross-functional communication skills with the ability to translate technical complexity into clear business updates.
• Experience using Jira, Confluence, Asana, or similar product/project management tools.

Preferred Qualifications

• Hands-on product experience with identity management, authentication, SSO, OAuth/OIDC, passkeys, one-time passcodes, login flows, account management, or entitlement logic.
• Experience with subscription management, upsell flows, lifecycle conversion, or free-to-paid customer journeys.
• Experience owning onboarding funnels for free-tier, AVOD, FAST, or freemium digital products.
• Experience conducting competitive research and turning insights into roadmap recommendations.
• Familiarity with AI/ML tools, AI-powered product workflows, or LLM-enabled product prototypes.
• Prior experience in large-scale digital product environments with complex stakeholders and distributed engineering teams.

Ideal Candidate Profile

The ideal candidate is a strategic and execution-focused Product Manager who can think beyond individual tickets or features. This person should be comfortable owning a product domain, defining a roadmap, writing detailed requirements, partnering with engineering, and using data to continuously improve the customer experience.

Strong candidates will bring product strategy, requirements discipline, analytical thinking, customer empathy, and hands-on delivery experience.