Position Overview

We are seeking an experienced Technical Project Manager to oversee the successful delivery of complex IT and cloud-based projects. This role will manage multiple projects from planning through implementation, ensuring they are completed on time, within scope, and within budget.

The ideal candidate has strong technical project management experience, excellent communication skills, and the ability to coordinate cross-functional teams while maintaining positive client relationships.

Key Responsibilities

• Manage multiple technical projects from initiation through completion.

• Oversee project planning, development, testing, implementation, and deployment.

• Develop and maintain project schedules, budgets, timelines, and deliverables.

• Coordinate cross-functional teams, including technical architects, developers, analysts, and QA resources.

• Serve as the primary point of contact for clients and stakeholders.

• Identify project risks, resolve issues, and implement corrective actions.

• Monitor project performance and ensure milestones are achieved.

• Communicate project updates, scope changes, and budget status to stakeholders.

• Ensure project deliverables meet business requirements and quality standards.

• Maintain project documentation, reporting, and resource allocation.

Qualifications & Requirements

• 4–7 years of technical project management experience in IT, consulting, or professional services.

• Experience managing cloud-based technology implementations and enterprise IT projects.

• Strong understanding of Agile, Scrum, and traditional project management methodologies.

• Proven ability to manage multiple projects and cross-functional teams simultaneously.

• Experience overseeing project budgets, schedules, resources, and technical requirements.

• Familiarity with cloud platforms such as Google Cloud, AWS, or Microsoft Azure.

• Strong organizational, communication, problem-solving, and client management skills.

• Ability to work independently in a remote environment.

Preferred Experience

• Experience managing cloud infrastructure, AI, or enterprise technology projects.

• Familiarity with cloud-based contact center or customer experience solutions.

• Experience with systems integration, automation, or digital transformation initiatives.

• Knowledge of enterprise applications, software development, and technical implementations.

Education & Certifications

• Bachelor's degree in Computer Science, Information Technology, Business, Project Management, or a related field, or equivalent experience.

• Project Management Professional (PMP) certification preferred.

• Certified Scrum Master (CSM) or equivalent Agile certification preferred.

• Cloud platform certifications are a plus.