Reports To: Director of Maintenance

Location: Bridgeport, West Virginia (Fully On-Site)

Position Overview

The LEASECO Coordinator serves as the primary administrative and coordination resource for LEASECO-related work, supporting the accurate creation, maintenance, tracking, documentation, and closure of Work Orders. This position coordinates customer correspondence and follow-up, maintains the Digital Logbook Library, serves as a liaison with Pratt & Whitney (Leaseco), and works closely with internal departments to ensure work is completed, documented, and filed in accordance with company, customer, and applicable regulatory requirements. The role requires strong organization, communication, follow-through, attention to detail, and the ability to manage multiple open items and priorities.

Key Responsibilities

·        Creating, maintaining, tracking, and closing Work Orders, including initiating Work Orders upon receipt of customer work requests, Customer Work Orders, Work Authorizations, or other approved requests.

·        Initiating, tracking, organizing, and filing Work Order packages and supporting documentation.

·        Tracking and following up on outstanding Work Orders, customer requests, open items, and projects to support timely completion.

·        Preparing Work Orders and invoices for review and ensuring required paperwork and supporting documentation is complete and filed appropriately.

·        Performing data entry of maintenance records and maintaining accurate records and documentation.

·        Maintaining Work Order files and archives, including organized electronic and administrative records.

·        Maintaining the Digital Logbook Library, including current and archived records.

·        Serving as the Pratt & Whitney (Leaseco) liaison and coordinating Leaseco-related requests, documentation, and follow-up.

·        Managing customer correspondence and follow-up, including providing timely status updates and responses to customer inquiries.

·        Assisting with customer and vendor inquiries and providing timely, professional responses.

·        Coordinating with internal departments to ensure work is completed and properly documented.

·        Monitoring and communicating the status of open items, projects, customer requests, and Work Orders.

·        Sending hard copies, facsimile copies, or electronic copies of Work Order packages, maintenance entries, and supporting records as required by the customer.

·        Ensuring required forms are available to maintenance personnel for the proper recording of maintenance activities, including work cards, training forms, and related documentation.

·        Supporting compliance with company, customer, and regulatory documentation and recordkeeping requirements.

·        Assisting with scheduling and coordination as needed.

·        Other administrative duties and responsibilities as assigned.

Qualifications

·        High School Diploma or GED required.

·        Generally, 2-5 years of administrative, customer service, work order coordination, records management, or related office experience.

·        Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and comfort working with electronic records, digital files, and administrative tracking systems; excellent verbal/written communication and time-management skills.

Personal Attributes

·        Highly detail-oriented and organized, with strong follow-through, the ability to manage multiple priorities and open items, and the discretion to maintain confidentiality.

·        Collaborative and customer-focused, with the ability to coordinate effectively across departments and communicate professionally with customers, vendors, and external partners.

Compensation

Competitive salary commensurate with experience, plus benefits and performance-based incentives. $23.35 to $27.29/hour (based on relevant experience) and a phenomenal benefits packaging.