The IT Project Coordinator will play a key role in supporting the planning, execution, and delivery of IT initiatives by collaborating with multiple cross-functional teams. This role combines project coordination with Scrum Master responsibilities to ensure clear communication, alignment on goals and timelines, and the timely resolution of cross-team dependencies and blockers. The IT Project Coordinator be instrumental in keeping teams organized, focused, and on track to deliver high-quality technology solutions that align with business objectives.

IT Project Coordinator Typical Duties: Typical duties may include, but not be limited to, the following:

• Lead Scrum of Scrums ceremonies to foster collaboration across agile teams.
• Assist Project Managers and Scrum Masters with sprint planning, JIRA alignment, user story tracking, and backlog management.
• Support technical teams with process documentation, cutover planning, and post-migration validation. Maintain RAID logs (Risks, Assumptions, Issues, Dependencies) and ensure regular updates to key users and leadership.
• Prepare and distribute weekly/monthly status reports, dashboards, and metrics to communicate project health. Develop and maintain Business Process Documents (BPDs), demo tracking sheets, build documentation, and sign-off workflows.
• Standardize documentation practices across the project to ensure traceability and compliance.
• Engage with functional leads, Team members, Developers, QA, and 3rd party leads to capture project needs and ensure end-to-end smooth delivery. Address concerns or escalations and ensure timely resolutions through appropriate channels.
• Other duties as assigned.

IT Project Coordinator Qualifications: The following qualifications are required or preferred:

• Bachelor's degree in business, Information Systems, Computer Science or related field and at least 3 years of experience in IT project coordination or Agile team support.
• Certified Scrum Master (CSM), PSM, or equivalent (or willingness to obtain)
• In-depth understanding of Agile/Scrum methodologies and IT software development lifecycle.
• Excellent interpersonal, verbal, written and presentation communication skills.
• Excellent planning, and organization and time management skills.
• Strong problem solving and negotiation abilities.
• Proficient in project management tools such as JIRA, Smartsheet, MS Excel, and various reporting tools.
• Previous experience in roles such as a Scrum Master and/or Business Analyst are highly desirable.
• Experience with SAP Cloud ALM or with any ALM applications is a plus.