Our Toronto area client delivers a SaaS platform (using automation and AI) trusted by customers worldwide. As their customer base continues to expand, they are seeking a client growth manager to expand relationships within their Service Message Block (SMB) customer base. The role focuses on uncovering new opportunities, strengthening engagement, and driving account growth.

Role & Responsibilities

• Manage existing SMB accounts and develop strategies for expansion.

• Look for account expansion opportunities and deliver compelling, value-driven solutions.

• Work with with internal teams to support customer engagement and growth.

• Build a healthy pipeline by following up on qualified leads.

• Apply data insights to address client needs and position solutions effectively.

Requirements & Qualifications

• Several years of   experience in B2B or SaaS software sales, meeting quotas.

• Proven ability to manage the full sales cycle from prospecting to close.

• Ezcellent presentation, relationship-building skills, and negotiating skills.

• Self-motivated, adaptable, and used to meeting goals.

• Preferred: Background in AI, automation, or IT platforms.
• Hybrid role - 4 days in office. Fridays remote until 1 pm.