Looking for a role that will help you grow and advance your career? With our client, they are a fun, energetic, and fast-paced insurance brokerage growing with a need to fill new roles within the family. Our clients unique culture encourages employees to enroll in higher education, webinars, and training for professional growth and qualify for more advanced positions in the company.


In This Role You Will Be Responsible For

• Develop and maintaining positive client relations
• Carry a positive demeanor and outlook when it comes to customer management and service
• Collaborate with our Underwriters daily and maintain a strong and positive relationship
• Review property appraisals reports and identify recommendations
• E-Docs/Renewal lists – review and handle accordingly
• Manage client policy renewals as well as re-market existing clients when necessary
• Process outstanding payments and banking information changes
• Transact and Invoice Agency Bill Policy
• Follow up on abeyances on a daily basis
• Quote policy changes through CQ and company portals
• Assist and Account Executives with renewals, policy changes and new business
• Ability to problem solve and use appropriate judgment when assessing a risk or issue
  
  

Qualifications

• 3 to 5 years’ experience as a Commercial Lines Account Manager / CSR
• Excellent Customer Service, Communication and Computer skills with Microsoft Office experience.
• Ability to work as a team and work well under pressure
• Superior organizational, verbal and written communication skills
• RIBO License (required)
  
  

Benefits

 

Our client offers excellent a robust benefits and vacation package that covers

• Medical Benefits
• Dental Care
• Vision Care
• Disability Insurance
• Extended Health Care
• RRSP Matching Program
  
  

Our client fosters a vibrant and supportive company culture, offering a dynamic environment where employees can thrive both professionally and personally. The company hosts numerous fun events throughout the year, creating a sense of community and camaraderie among team members.