Personal Lines Account Manager;
Personal Lines Account Manager
Location: Mississauga, ON (Hybrid)
Industry: Insurance Brokerage
Experience: 3–5 Years in Personal Lines
Elevate Your Insurance Career with a Global Industry Leader 📈
This is a well-respected and highly regarded Brokerage. I have had the pleasure of working with this company for some time, and with high employee retention rates, low turnover, and the growth opportunities they offer, they are outstanding as a candidate looking for a long-term future. This is more than a job—it’s your chance to grow within a supportive, forward-thinking team that invests in your development and even offers the potential to expand into commercial lines.
The Opportunity
Reporting to the Personal Lines Manager, you’ll take the lead in managing a dynamic personal lines book of business. You’ll be the trusted go-to for clients, delivering exceptional service while ensuring seamless processing, accuracy, and professionalism in every interaction. If you love fast-paced environments, value strong teamwork, and take pride in top-tier client care—you’ll thrive here.
What You’ll Own
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Manage and service monthly renewals—including remarketing when required
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Review renewal terms for premium changes, coverage updates, or eligibility shifts
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Process new business, endorsements, and renewals (liability slips, invoices, binders, cover letters, etc.)
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Deliver timely, polished communication across all client interactions
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Respond to lienholder/lessor requests and confirm coverage as needed
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Partner with producers to provide essential policy and client insights
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Handle agency-billed invoicing and all related billing tasks
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Maintain precise, paperless client records within EPIC
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Collaborate with carriers on policy inquiries or adjustments
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Jump in to support departmental needs where required
What You Bring
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RIBO License (required)
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3–5 years of Personal Lines experience
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Strong technical expertise in PL products and wording
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Comfortable with EPIC, insurer portals, and Microsoft Office
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Post-secondary education; CIP/CRM preferred
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Polished communication and relationship-building skills
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A detail-driven, accountable, team-first mindset
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Ability to thrive in a high-volume, deadline-focused environment
Why You’ll Love It Here
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A flexible, hybrid workplace with an encouraging and collaborative culture
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Career mobility within a global organization
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Long-term growth and internal training opportunities
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A company that genuinely values work-life balance and employee well-being
Mobile: 289-338-2616