Senior Commercial Lines Account Manager
Commercial Insurance Broker
Hybrid – North York, Ontario | Full-Time
Why Join Us?
Our client is a forward-thinking, client-first insurance brokerage that invests in its people. You’ll be joining a dynamic team of professionals committed to delivering best-in-class insurance solutions while fostering a collaborative and rewarding work environment.
We offer more than just a job — we offer a career path designed for growth and success.
What We Offer:
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Competitive Compensation Package
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Comprehensive Benefits Plan
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RRSP Matching Program
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Hybrid Remote Work Flexibility
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Professional Development Courses & Designations
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100% Tuition Reimbursement for business-relevant courses and training
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Career Growth & Learning Opportunities
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Supportive team environment with strong mentorship and leadership
Position Overview:
We are seeking a highly experienced Commercial Insurance Broker to join our team. In this role, you will be responsible for managing a portfolio of commercial clients, ensuring exceptional service and fostering long-term relationships. Working closely with Producers and support staff, you will play a key role in client retention, renewal strategy, and new business development.
Key Responsibilities:
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Lead renewal strategy and initiate account planning 100 days in advance of policy expiry in collaboration with the Producer.
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Act as the primary contact for servicing a renewal book of commercial business, ensuring accurate and timely documentation and billing.
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Support client growth by identifying opportunities to expand coverage and cross-sell additional products.
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Coordinate and resolve arising client issues proactively and professionally.
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Attend or lead client meetings as required, supporting the Producer with marketing, proposals, and client communications.
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Maintain accurate documentation in EPIC and ensure compliance with brokerage workflows and procedures.
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Keep current on market trends, products, and evolving client needs.
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Contribute to departmental production goals by developing new business from assigned leads and existing accounts.
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Participate in ongoing training, development, and industry designation programs.
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Foster positive internal and external relationships to maintain a high standard of client service and teamwork.
Requirements:
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Minimum 10+ years of Commercial Insurance experience
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R.I.B.O. license (mandatory)
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C.I.P. and/or C.A.I.B. designation (or working towards completion)
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Post-secondary education (University or College degree preferred)
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Strong understanding of policy wordings and commercial coverages
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Excellent client relationship management and communication skills
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Proficient in EPIC, MS Outlook, Word, Excel
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Highly organized with strong problem-solving, time management, and analytical abilities
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Self-starter who thrives in a collaborative, professional environment
Ready to Elevate Your Career?
If you’re an experienced broker looking for a rewarding career with a company that values your expertise and encourages continuous growth, we want to hear from you.
