Personal Lines Account Manager
Are you a dedicated Personal Lines Account Manager looking to grow with a global, client-focused insurance brokerage?
Our client, a well-established international insurance brokerage with over 30 years of success and a network spanning 29 countries, is expanding its team in Mississauga. This is your opportunity to join a collaborative and forward-thinking organization that invests in its people and offers long-term career development, including potential training in Commercial Lines.
About the Role:
Reporting to the Personal Lines Manager, the Personal Lines Account Manager will manage a personal lines book of business and support administrative processes to ensure exceptional service delivery. You are detail-oriented, client-focused, and thrive in a fast-paced, team-oriented environment.
Key Responsibilities:
-
Manage monthly renewals for a book of business, including remarketing when necessary
-
Review renewals for changes in premiums, coverages, or company eligibility
-
Process new business, endorsements, and renewals — including issuing liability slips, invoices, binders, and cover letters
-
Handle all client communications and service calls in a timely and professional manner
-
Respond to lienholder and lessor inquiries and provide confirmation of coverage
-
Support producers with policy and client information
-
Invoice all agency-billed accounts and process billing transactions
-
Maintain accurate client records in EPIC, in line with paperless policy
-
Liaise with insurance carriers regarding policy inquiries or changes
-
Assist the department with miscellaneous tasks as needed
What You Bring:
-
RIBO License (Required)
-
3+ years of experience in Personal Lines insurance
-
Strong technical knowledge of the Personal Lines market and policy wordings
-
Proficiency with EPIC, Company Portals and Microsoft Office
-
Post-secondary education (University or College Degree); CIP or CRM designation preferred
-
Excellent communication and interpersonal skills
-
Detail-oriented, reliable, and a team player with strong business acumen
-
Ability to thrive in a high-volume, deadline-driven environment
What’s In It for You:
-
Flexible, supportive work environment with a positive team culture
-
Career development within a global organization
-
Long-term growth potential and internal training opportunities
-
A company that truly values work-life balance and employee well-being
Ready to take the next step in your insurance career?
Apply today and become a part of a growing international team that’s committed to your success.
Call, text or send me an email.
Always on the Hunt for You !
AIRS, Professional Recruiter Certification