Personal Lines CSR
Our client has a proud history of serving the community for their Group Home & Auto Insurance needs. They have had consistent growth in customers over the past 20 years - due to a winning formula of great product, competitive pricing and top notch service. Their success is its people. A culture driven by understanding their clients, their unique needs and delivering exceptional personal service.
They have an opening in their Group Division. They are looking for a full time Personal Lines CSR to join their team. The ideal person for this role needs to be reliable, detail oriented, customer focused, with good computer skills.
Qualifications:
- RIBO Licensed
- Excellent verbal and written communication skills
- Highly developed customer service skills
- 2+ years experience as a Personal Lines CSR
- Positive and enthusiastic attitude
- Knowledge of EPIC is an asset
Primary Duties:
- Provide professional customer service to new and existing clients
- Respond to customer inquiries and provide information on insurance products and service
- Process client payments and inquiries
- Process changes via EDI upload/download and insurer portals
- Ability to work with high volume, work collaboratively as a key member of a team and independently with minimal supervision
- Excellent interpersonal, written and verbal communication skills
License required for this position
• Have a valid RIBO license
What we offer:
• A comprehensive total rewards package, including competitive salary, pension and benefits
Interested? Let's talk!
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