Are you ready to take your career to the next level? Our client is an award-winning insurance brokerage with exciting opportunities across its expanding team.

This growing brokerage serves clients across Ontario through a large network of offices and hundreds of dedicated professionals. Backed by strategic private equity investment, the organization is positioned for significant continued growth — creating exciting long-term opportunities for employees.

The company is recognized as a top employer in Canada, earning awards for workplace culture, professional development, diversity, and employee engagement.

They pride themselves on delivering exceptional client service while fostering a collaborative, people-first culture built on trust, integrity, and long-term relationships.

Responsibilities

• Provide effective leadership by continuously keeping your team informed on changes, results, and key initiatives while sharing accountability for overall team performance, productivity, and engagement
• Evaluate staff performance and prepare formal performance reviews
• Perform quality reviews to support staff development and coaching
• Conduct regular one-to-one meetings with team members to discuss performance and development
• Lead team meetings to communicate updates, changes, and operational initiatives
• Develop respectful and successful working relationships with staff and branch teams
• Collaborate with management on technical and administrative issues
• Ensure adherence to insurance carrier guidelines and internal procedures
• Train new hires, oversee performance, and provide ongoing support
• Oversee a team of 20+ employees in a remote, hybrid, and in-office environment

Requirements

• RIBO license required; CIP or CAIB designation considered an asset
• Sound knowledge of the insurance industry, policies, and products
• 3+ years of Personal Lines Insurance experience
• Previous leadership experience considered an asset
• Strong customer service, communication, and Microsoft Office skills
• Ability to work collaboratively in a fast-paced environment
• Superior organizational, verbal, and written communication skills
• Experience with Power Broker, Acturis, and Applied Rating (Compu-Quote) considered an asset
• Must be able to work from the Concord office 5 days per week

Benefits

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site gym
• Paid time off
• Tuition reimbursement
• Vision care

Salary will be commensurate with experience. We thank all applicants for their interest; however, only those selected for consideration will be contacted.