Senior Commercial Lines Account Manager – Woodbridge (Hybrid)

About the Company
Our client is a distinguished brokerage with nearly 200 years of industry leadership. Their long-standing success is built on exceptional client service, deep industry expertise, and a culture that values professionalism, pride, and employee fulfillment. Committed to excellence and innovation, they continue to deliver outstanding service to clients while supporting the growth and development of their team.

Position Overview

We are seeking a Senior Commercial Lines Account Manager to join their Woodbridge office on a hybrid schedule. This role is ideal for a seasoned professional who thrives on relationship-building, complex policy management, and delivering superior client service.

Key Responsibilities

• Develop and maintain strong relationships with insurers and clients

• Provide guidance and support to colleagues across the team

• Review policies, contracts, and claims documentation for accuracy

• Negotiate terms, pricing, and policy conditions with underwriters

• Prepare detailed client proposals and maintain accurate renewal documentation

• Assist in designing tailored insurance programs for clients

• Analyze, negotiate, and prepare carrier renewals

• Respond promptly to client inquiries within established service standards

• Maintain accurate records, expiry lists, and daily abeyances

• Manage day-to-day client requests and policy amendments

• Create and maintain complex spreadsheets and reporting tools

• Track client communications and maintain database records

• Follow up with insurers and clients on outstanding information, endorsements, and policy documentation

• Participate in special projects and other duties as assigned

Qualifications

• Minimum 5 years of Commercial Lines experience (TSR experience not included)

• R.I.B.O. license required

• Proficiency with TAM (The Agency Manager) and Compu-Quote

• Strong skills in Microsoft Office (Word, Outlook, Excel)

• Experience using insurer portals for quoting, wordings, and policy changes

• Ability to work independently and manage multiple priorities

• Strong client service orientation and excellent interpersonal skills

• Exceptional verbal and written communication skills

What We Offer

• Commission incentive for placement of your own business

• Competitive salary based on experience and insurance expertise

• Group benefits package

• Tuition reimbursement for continued professional development