Personal Lines CSR - Personal Lines Group Division

Toronto, Ontario
IDj-64516
Job TypeDirect Hire
Remote TypeOn-Site
Compensation$50000 - $65000 / yr

Love Personal Insurance? Looking for a team where you'll actually enjoy coming to work?
 
If you're a RIBO-licensed Personal Lines professional with 1+ years of experience, this could be the opportunity you've been waiting for.
You'll join a small close-knit team  who genuinely enjoy working together, support one another, and love what they do. This is the kind of office where you're more than just another employee—you'll be a valued part of the team.
Your primary focus will be Personal Lines, helping individuals and members of various associations and corporations access preferred Home & Auto insurance through leading insurers like Aviva and Intact. You'll also gain exposure to a small Commercial Lines portfolio, making this an excellent opportunity to broaden your insurance expertise.
 
In this role, you'll:
 
  • Manage Personal Lines accounts from start to finish, primarily by phone and email.
  • Take ownership of your assigned accounts, building long-term relationships and guiding clients throughout the policy lifecycle.
  • Handle policy changes, endorsements, renewals, and day-to-day client inquiries with confidence and care.
  • Review policies and client histories to identify gaps in coverage and recommend solutions that truly benefit your clients.
  • Assist with occasional new business opportunities.
  • Process policy changes efficiently using insurer portals and Power Broker.
  • Maintain accurate, detailed documentation within the broker management system.
  • Stay current on insurer products, underwriting guidelines, and industry updates.
 
You'll be a great fit if you:
 
Hold an active RIBO licence with 1+ years of Personal Lines experience.
Love building relationships and delivering exceptional client service.
Enjoy working independently while being part of a collaborative, supportive team.
Have experience with Power Broker or a similar broker management system.
Have strong attention to detail and take pride in doing things right.
Love dogs—because you'll occasionally be sharing the office with a Toy Poodle and two Yorkies! 🐾                                                                                                                                            
If you're looking for a brokerage where you'll be appreciated, trusted, and surrounded by a team that genuinely enjoys coming to work each day, we'd love to connect with you.
 
"Always on the Hunt for you"
 
 
Sue Warner, CAIB
Executive Insurance Recruiter
sue@jobbornsolutions.com
JOB-BORN Executive Search Inc.
www.jobbornsolutions.com 
289-829-0526 
 
License ID REC-0000005353

 

If you have a passion for client service and the insurance industry, we encourage you to apply and become a valued member of our team.

Drag & Drop Resume

(PNG, JPEG, PDF, DOC, TXT)

Message & data rates may apply to all numbers allowed to receive messages

Message frequency varies. Text STOP to opt-out or HELP for assistance