Commercial Insurance Account Manager

About the Role

This is a unique opportunity for a seasoned Commercial Insurance professional to join a dynamic team in a hybrid work environment based in Oshawa. This role is designed for those who excel in client service and policy management, and are looking to make a tangible impact in a thriving, client-focused environment.

Key Responsibilities

• Provide prompt and accurate responses to client inquiries, ensuring a high level of service and satisfaction.
• Conduct detailed reviews and analyses of insurance coverage to guarantee comprehensive client protection.
• Manage the remarketing of renewals and negotiate terms with underwriters to secure competitive insurance solutions.
• Guide clients through the claims process, providing expertise and support at every step.
• Collaborate with Producers to fully address client needs and optimize service delivery.
• Contribute to organizational success by participating in team initiatives and process improvements.
• Engage in community activities to uphold and promote professional relationships and the organization's reputation.
• Offer support to colleagues, sharing knowledge and providing backup coverage as needed.

Why You Should Apply

• Be part of an established team with a commitment to professional growth and development.
• Access mentorship opportunities and in-house learning programs to enhance your career.
• Receive support for insurance-related courses, subject to approval.
• Enjoy a competitive salary ranging from $65,000 to $70,000, commensurate with experience, plus commission opportunities.
• Benefit from a comprehensive package that includes extended health and dental coverage, a minimum of three weeks’ paid vacation, plus paid wellness time.
• Receive a $200 wellness bursary and additional days off for your birthday and volunteer work.
• Join a supportive team culture that values collaboration and innovation.

Qualifications

• Possession of a RIBO License in good standing is required.
• At least three years of experience in commercial insurance.
• Strong problem-solving skills and the ability to identify client needs and recommend optimal solutions.
• Exceptional attention to detail and accuracy in managing policies.
• Demonstrated empathy and client focus.
• Adaptability and resilience in a fast-paced environment.
• Excellent time management, organizational skills, and professional integrity.
• Proficient in sales and upselling, with a focus on value-driven recommendations.
• Effective communication skills to navigate difficult conversations with tact and care.
• Team-oriented with a commitment to supporting colleagues and fostering a collaborative environment.

If you are ready to advance your career in commercial insurance and join a team that values people and service, we encourage you to apply today and become part of a trusted organization dedicated to community protection and growth.