It’s More Than a Job

As an insurance professional with a leading international insurance brokerage, your role is to help individuals and businesses manage and mitigate risk associated with their operations. At the same time, your work supports global commerce and helps clients navigate complex insurance needs with confidence. Managing risk is at the core of what we do.

Since 1972, this organization has built a strong reputation in commercial insurance. As an independent broker, it specializes in risk consulting and commercial (marine and non-marine) insurance solutions. With a global network spanning 30 countries, its experts serve clients across major industries and international markets.

The Senior Marine Insurance Account Manager is a key member of the Marine Cargo Insurance team, responsible for delivering exceptional service, accurate documentation, and reliable support to both clients and internal partners. This role ensures clients receive timely coverage solutions, professional guidance, and best-in-class service.

How You Create Impact

• Serve as a senior advisor on marine cargo insurance, arranging coverage with underwriters and advising clients on appropriate coverage and policy gaps
• Manage the full policy lifecycle, including renewals, changes, cancellations, certificates, and referrals for shipments outside policy limits
• Mentor and train junior account managers across all aspects of marine cargo insurance and day-to-day account servicing
• Ensure accuracy, consistency, and compliance of all client-facing documentation, including policies, certificates, invoices, and correspondence
• Perform regular audits to ensure adherence to service standards, regulatory requirements, and system utilization
• Partner closely with Account Executives to support client strategy and day-to-day account management
• Research and analyze insurance and risk-related information to support informed, strategic decision-making
• Develop and maintain deep technical expertise in marine and commercial insurance products

If accommodation is required during the recruitment or interview process (including alternate formats of materials, accessible meeting rooms, or other accommodations), arrangements can be made to support those needs.

This posting relates to an active opening and not a future talent pool.

What We’d Like You to Bring

• 3+ years of experience in marine cargo insurance, particularly within the Ontario market, considered an asset
• Proven experience managing and advising on complex insurance accounts
• Experience mentoring, training, or supporting junior team members
• Active Level 1 RIBO license required (or willingness to obtain)
• Strong communication skills with a team-oriented, results-driven approach
• Proficiency in Microsoft 365 applications (Word, Excel, PowerPoint)
• Knowledge of Applied Epic considered an asset
• Completion of or enrollment in CAIB, CIP, or CRM designations considered an asset

What’s in It for You

This organization is committed to empowering employees, supporting professional growth, and delivering exceptional value to clients. It offers a dynamic work environment with strong training opportunities and long-term career mobility.

The salary range for this position is $60,000 – $90,000, complemented by a competitive total rewards package that includes:

• Health and dental benefits
• Retirement savings plan
• Tuition reimbursement
• Ongoing professional development opportunities

Compensation is determined based on experience, skill set, location, internal equity, and broader business considerations. Pay ranges are reviewed regularly to ensure fairness and competitiveness within the market.