dditional QC Personnel: When additional QC personnel are required due to simultaneous
work operations, the Contractor shall provide resume(s) of qualifications of the proposed
personnel at least thirty (30) days in advance of the work. All additional QC personnel
utilized for inspecting, sampling, and testing of materials shall be certified by NETTCP (or
another entity acceptable to the Department) in the appropriate designation for the work or
materials being inspected, sampled, or tested. These individual(s) shall also have
demonstrated construction experience of at least 5 years in any combination of the following
areas:
• Field inspection experience
• Construction or Construction Management experience relevant to the type of work
and the scope of the Project

• Previous experience as a Quality Control professional 
(4) Laboratories: All laboratories performing QC testing of Project Produced Materials shall be 
qualified through either the AASHTO Accreditation Program (AAP) or the NETTCP 
Laboratory Qualification Program. The Contractor shall provide laboratory proof of 
qualification at least thirty (30) days in advance of the work. 
(5) Reports: The Contractor shall be required to produce and submit to the Engineer daily and 
monthly inspection reports as described in the Reporting Element of this specification, at the 
frequency directed by the Engineer. 
Elements of the Contractor Quality Control Program: 
 1. Organization: This Element shall describe the project’s organization, including reporting 
relationships within the Prime Contractor’s organization, and subcontracting relationships to all 
external entities. The name of the QCM shall be clearly stated and this individual have the 
authority to stop work. An organizational chart shall be included to graphically depict the 
Contractor’s organizational structure and major reporting lines and relationships. The 
organizational chart shall clearly show the hierarchy between the QCM, upper management and 
additional QC personnel; and a narrative shall follow which shall define the roles, duties and 
responsibilities of each person in the implementation of the QC Program and in the resolution of 
QC issues. This Element shall also include the resumes of all QC personnel. 
 2. Document Control: This Element shall describe the methods used by the Contractor and 
the QCM to control the use of the various design documents, Shop Drawings, procedures, etc. to 
assure that only the most current, accepted documents are used and are distributed to the 
individuals performing the work. The process to recall documents which have been superseded 
or revised shall be addressed. This Element shall identify the submittals that are required by the 
Contract, the system used to track these submittals and their current status. 
 A submittal status update spreadsheet shall be submitted with each monthly report, in 
accordance with the Reporting Element.
 3. Design Control: This Element shall describe how the Contractor and the QCM control any 
design process (i.e. Working and Shop Drawings) for which it is responsible. This shall include 

the selection of design input data, checking for correctness, completeness, compatibility and 
format, and reviewing and approving design output documents prior to submission to the 
Department. This Element shall provide guidance as to how the QCM or other personnel shall 
indicate that documents have been reviewed by the Contractor prior to submission, and that 
Department comments have been adequately addressed prior to any required resubmissions. 
 4. Procurement Control: This Element shall describe the methods used by the Contractor 
and the QCM to assure that all materials and specialized equipment provided for the work are as 
specified. Included shall be guidelines for documenting that purchase documents have been 
reviewed to assure that correct details have been ordered, including specification, grade, type, 
color, Buy America Build America (BABA) or other aspects as required by the Contract. 
 This Element shall describe receiving inspection activities to be performed, and documentation 
required to confirm that the correct material or equipment has been delivered. A list of items 
requiring Materials Certificates and/or Certified Test Reports shall be developed by the 
Contractor and included in this Element. The Contractor shall prepare a “Material Receiving 
Inspection Report” which shall include records of inspections performed and reviews of material 
test reports or other documentation required by the Contract. It shall also include copies of 
Materials Certificates and/or Certified Test Reports for all these items.
 As a minimum, receiving inspections shall be performed on the following materials: 
• Materials requiring a Materials Certificate or Certified Test Report
• Source-Controlled Materials (not inspected at the manufacturing plant) 
• Job-Controlled Materials (other than concrete, bituminous and soils) 
 Following a receiving inspection, a copy of the “Material Receiving Inspection Report,” along 
with associated documents, shall be submitted to the Engineer. 
 5. Control of Subcontractors, Fabricators and Suppliers: Subcontractors, fabricators and 
suppliers involved in critical work categories, as defined in 6(a) herein, shall develop their own 
QC Plan to be added as an addendum to the Contractor’s QC Program, which shall comply with 
all conditions of this item. The Contractor shall be responsible for reporting on QC activities 
performed by or for subcontractors, fabricators and suppliers. 
 It is the Contractor’s responsibility to notify all subcontractors, fabricators, and suppliers of the 
requirements of the Contract. This Element shall describe the methods used by the Contractor 
and the QCM to assure that all the applicable requirements of the Contract are passed on to the 
subcontractors, fabricators and suppliers. This Element shall include the methods used by the 
Contractor and the QCM to monitor and control the quality of the work performed by 
subcontractors, fabricators and suppliers, and to obtain the required quality records. 
 This Element shall also describe how the Contractor will ensure that: 
• Document control of shop and working drawings 
 Including resolution of designer comments and exceptions 
• The Engineer receives advance notice of:
 The source of supply 
 The location of fabrication, including component parts 
 The schedule of fabrication, including the date of beginning of fabrication and 
the date the material is to be delivered to the Project
• Material fabricated specifically for the Project will be inspected and approved by the 
Contractor prior to being shipped or incorporated into the work 
• Properly documented mill test reports are furnished by suppliers 

• Subcontractors are approved prior to performing any work for or on the Project 
 6. Inspection: This Element shall describe how the Contractor and the QCM will assure that 
the specified quality of materials and workmanship will be achieved. The Contractor’s QC 
Program is not related to any inspection carried out by the Engineer. Inspection will include the 
identification and tracking of the quality characteristics (metrics) used to verify that the level of 
quality of materials and workmanship meets the requirements of the Contract. 
 The QC Program shall identify the reporting requirements for each item based on its work 
category, and these reporting requirements will be approved by the Engineer. The work 
categories will be identified as critical or routine. 
(a) Critical Work Categories: For this Project, critical work categories shall include the 
following: 
• Construction Surveying 
• Maintenance & Protection of Traffic
• Clearing and Grubbing 
• Earthwork
• Subbase and Base Material
• Hot Mix Asphalt 
• Drainage 
• Bridge Demolition
• Earth Retaining Systems
• Geotechnical (Foundations, Piles, Drilled Shafts) 
• Reinforcing Steel
• Structural Steel 
• Structural Concrete
• Precast Structural Elements
• Electrical
• Landscaping 
• Environmental Compliance 
• Permit Compliance
• Railroad Trackwork 
• Overhead Catenary
• Railroad Circuits and Signals 
 The QCM shall be familiar with all aspects of work related to critical work categories and 
no work shall be performed on these categories without the prior knowledge of the QCM. 
The QC Program shall define specific means and methods that shall be employed to 
minimize, identify, resolve and prevent recurrence of deviations from the Contract in regard 
to materials or workmanship for each of the critical work categories listed. 
 The QC Program shall identify hold points in the critical work categories beyond which 
work operations cannot proceed until the QCM and the Engineer have inspected the work in 
place and releases the hold. 
 When simultaneous critical work categories are required by the Contractor’s schedule, 
additional QC personnel shall be required. 

 This Element shall describe the system(s) used to assure that all materials and workmanship 
for critical work categories are in accordance with the Contract, including: 
• visual inspection of the work, including frequency and hold points 
• materials to be tested
• tests to be conducted 
• frequency of testing 
• locations of sampling 
• checks 
• intermittent or continuous inspections 
• inspections of completed work 
• or a combination of above methods 
 Quality control reporting forms shall be developed to document the work performed by the 
QCM and QC personnel, on each of these critical work categories. The forms shall be signed 
by Contractor supervisory field personnel, the QCM and QC personnel (if applicable), to 
document compliance of the work being performed. All work performed by the QCM and 
QC personnel on these critical work categories shall be documented and included in the 
QCM’s daily and monthly reports. 
(b) Routine Work Categories: All other work categories not covered by 6(a) will be 
defined as routine work categories and the general provisions of this specification shall 
apply. 
 7. Special Process Control: This Element shall describe the measures to be used to assure 
that any special processes (such as welding, high-strength bolting, nondestructive examination, 
critical coatings, surveys, and control of critical tolerances) shall be controlled by procedures that 
are described in and comply with the Contractor’s approved QC Program. The recording of 
results shall properly document that processes are in conformance with the Contract. In addition, 
this Element shall describe the methods used to verify, document, and track any pre-qualification 
of the processes, personnel and equipment where required by the Contract. 
 8. Non-Conformance Resolution: This Element shall describe the protocol(s) for correcting 
any material or workmanship found not to be in compliance with the Contract, the reporting 
requirements for documenting any non-compliance, subsequent corrective measures, and issue 
resolution. 
(a) Contractor-Issued Non-Conformance Reports: This Element shall outline the 
Contractor’s use of self-issued non-conformance reports to document actions taken to 
identify, resolve and prevent recurring deviations. The non-conformance reports shall 
include signatures of the responsible persons for each process of the corrective action taken. 
Upon resolution of a non-conformance issue, the QC Program shall be revised to identify 
preventive measures that shall be taken to prevent similar deviations. 
(b) Engineer-Issued Non-Compliance Notices (NCN): Non-compliance notices (NCNs) 
issued by the Engineer shall also be an indication of non-conformance and shall be addressed 
according to 1.05.11 and resolved to the satisfaction of the Engineer. Upon resolution, the 
QC Program shall be revised to identify preventive measures that shall be taken to prevent 
similar deviations. Contractor supervisory field personnel involved in the work shall be 
informed of any changes implemented to avoid recurrence of deviations. 
 9. Records: This Element shall describe how various records generated by the Contractor are 
originated, maintained, received, filed, protected, and authenticated. Quality Control records 

required for submittal to the Engineer shall be described. This Element shall outline the 
Contractor’s procedure for retaining records for a period of 3 years after acceptance of the 
Contract.
 10. Reporting: QC Inspection Reports: The Contractor shall be required to produce and 
submit to the Engineer daily and monthly inspection reports in accordance with all requirements 
of this specification. The QC Program shall clearly define the information that shall be provided 
as part of the daily and monthly reports. 
(a) Daily Reports: Daily reports shall include documentation of all activities, including 
inspection, material testing, and any work associated with the Elements of this specification, 
performed by the QCM and other QC personnel. The location of any forms relative to this 
specification shall be referenced in the daily reports. 
 For any week that a non-conformance report is issued, either by the Contractor or the 
Engineer, actions taken to resolve the non-conformance report shall be summarized and 
included with the submission of the daily reports. Updates on the status of the nonconformance shall continue in each submission of daily reports until the non-conformance 
issue is resolved. Once resolved, the next submission of daily reports shall document that 
supervisory field personnel involved in the work have been informed of any changes to be 
implemented to avoid recurrence of deviations. Any revisions or amendments made to the 
QC Program, once submitted and accepted by the Engineer, shall be documented in the next 
submission of daily reports. 
 Daily reports shall be submitted (as a package) to the Engineer by 12 PM on the Tuesday 
following the week of the inspection reports, or as agreed to by the Engineer. Except as 
otherwise authorized by the Engineer, submissions after that time will be considered late.
(b) Monthly Reports: Monthly reports shall include a summary of the work performed, 
including QC activities, in the previous month and also a two (2) week “look ahead” 
schedule with expected QC efforts and procedures for critical and routine work categories. 
Monthly reports shall also include a submittal status update spreadsheet. 
 Monthly reports shall be submitted to the Engineer by the fifth (5th) business day each 
month. Except as otherwise authorized by the Engineer, monthly submissions after that time
will be considered late.
(c) Quality Assurance/Quality Control (QA/QC) Meetings: Meetings shall be held 
specific to the QC Program. The Contractor shall, at minimum, be represented by the QCM
and shall meet with the Engineer every other week, or more frequently at the Engineer’s 
request, to review reporting and all work related to this specification.
Method of Measurement: Within forty-five (45) calendar days of the award and prior to Notice 
to Proceed of the Contract, the Contractor shall submit to the Engineer for approval a schedule of 
values of its lump sum bid price for this item detailing the following:
1. The development costs to prepare the written QC Program. Development costs shall be 
ten percent (10%) of the total cost of the item.
2. The cost per-month to provide the services of the QC Program, including the QCM, QC 
activities, necessary QC personnel, preparing and submitting daily and monthly reports, 
and all other requirements of this specification. A per-month cost will be derived by 
taking the lump sum bid price, subtracting the development cost to prepare the written 

QC Program, and dividing the remainder by the number of Contract months remaining 
from the date of submission of the written QC Program.