Director, Account Management

Boston, Massachusetts

Job Description

You’re a strategic, relationship-driven seller and operator who loves building accounts, shaping strategy, and leading complex digital transformation work for large manufacturing clients—this rewrite keeps the intent but removes the company name and direct searchability.

Revised job overview

You are a strategic, resilient leader who enjoys working with senior stakeholders, building trust, and taking ownership without needing much direction. You are highly competitive and energized by hunting for new opportunities while expanding and deepening existing client relationships. You’re passionate about solving complex business problems through consulting, technology-enabled transformation, and delivery excellence. If this sounds like you, this could be a great opportunity to join as a Director of Account Management in the manufacturing sector.

Key responsibilities

  • Develop and execute account strategies aligned to your clients’ business outcomes and long-term transformation goals.
  • Oversee successful delivery across a global, integrated delivery model, partnering closely with project and program leadership.
  • Serve as a senior advisor to client executives, guiding business and technology transformation initiatives, product roadmaps, and digital strategies.
  • Shape solutions and scope, including pricing, engagement models, operating structures, and resource plans, and ensure a smooth transition from pursuit to delivery.
  • Own revenue performance and profitability for a portfolio of manufacturing accounts, while expanding wallet share and cross-selling end‑to‑end services.
  • Lead sales activities across the account lifecycle, including qualification, RFP/RFI responses, proposal development, presentations, and deal closure with new and existing clients.


 

Qualifications

Candidate profile

  • Highly experienced in cultivating and growing executive-level client relationships and leading cross-functional teams delivering complex, end-to-end solutions within a consulting or services environment.
  • Demonstrated ability to champion large-scale transformation initiatives (e.g., digital transformation, organizational change) and articulate a compelling long-term vision for enterprise customers.
  • Deep knowledge of the manufacturing domain, with a track record of applying modern technology solutions across areas such as supply chain, industrial automation, energy management, and related operations.
  • Proven success managing P&L for major accounts, driving proactive pipeline growth, and orchestrating responses to RFPs and RFIs.
  • Background in information technology and engineering services, with hands-on experience working directly with business leaders and global, cross-functional teams.
  • Strong focus on strategy, consulting, and team leadership, consistently driving successful outcomes in complex, multi-stakeholder environments.

Benefits and work setup

  • Comprehensive health benefits, including medical, dental, and vision coverage, along with health savings and flexible spending account options.
  • Company-paid short-term and long-term disability, life and AD&D insurance, and access to an employee assistance program.
  • Retirement savings plan with company match, paid time off, and additional protections such as legal assistance and identity theft coverage.
  • Supplemental benefits including accident insurance, employee discounts, pet insurance, and an employee stock purchase program.
  • Remote role within the United States; this position cannot be performed from New York City.

Culture and additional notes

  • Join a global digital engineering and consulting organization focused on complex technology initiatives and large-scale platform solutions for enterprise clients.
  • Work in a diverse, inclusive environment with extensive learning resources, internal training, and opportunities to grow your career across multiple domains and geographies.
  • Applications are reviewed on a rolling basis, and candidates requiring brand-new H-1B sponsorship are not eligible; those with transferable H-1B status may be considered.

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