Customer Service Engineer
Technical Service Engineer
Novi, MI | Full-Time | Direct Hire
M-Team Solutions is recruiting a Technical Service Coordinator / Engineer in Novi, Michigan. This is a direct hire opportunity with a growing automotive tooling company.
We're looking for an engineer who enjoys working at the intersection of customer service, engineering, manufacturing, and technical operations. This role combines technical problem solving with customer support, spare parts coordination, quotation development, and project coordination for precision machine tooling used throughout the automotive manufacturing industry.
If you have experience supporting specialized tooling, machine tools, cutting tools, or workholding systems and enjoy working across multiple departments, we'd like to speak with you.
Requirements
- Mechanical Engineering or related Engineering degree preferred
- 5+ years supporting specialized tooling in automotive manufacturing
- Experience with machine tools, cutting tools, or workholding
- Ability to read blueprints and engineering drawings
- CAD experience
- Experience preparing technical quotations
- Strong organizational and communication skills
- Experience with GM supplier portals is highly preferred
- Comfortable communicating with international engineering teams
Responsibilities
- Coordinate technical service activities
- Prepare quotations
- Manage spare parts requests
- Process customer orders
- Support Engineering, Manufacturing, Sales, and Finance
- Communicate with global operations
- Review engineering drawings and CAD files
- Ensure outstanding customer support throughout the service process
If you're looking for a challenging engineering support role with a respected manufacturing leader, we'd love to hear from you.
