VACANCY NOTICE An opportunity exists within the T&D Department, Cul de Sac to fill the position of Trouble Call Operator. Job Summary To respond to incoming calls from customers, answering questions, inquiries, complaints and gathering essential information from callers, to dispatch crews to fault locations in the quickest time possible.     Essential Duties:  Documents/logs and maintains proper records of all calls from customers , along with all action taken by the dispatch crew to resolve faults, for communication to relevant