IT Operations Manager

📍 Location: Turlock, California (Hybrid Eligible)
💰 Salary: $147,000 - $175,000 annually + Bonus Opportunity

About the Opportunity

Talent Group is partnering with a highly respected financial services organization seeking an experienced IT Operations Manager to lead enterprise technology operations, infrastructure, cloud platforms, and core business systems.

This is a high-impact leadership role responsible for ensuring reliable, secure, and scalable technology services while supporting strategic business objectives. The ideal candidate will bring strong technical expertise, operational leadership, and experience managing technology within a regulated environment.

Key Responsibilities

Technology Operations

• Lead the day-to-day management of enterprise infrastructure, cloud environments, and critical business systems
• Ensure system reliability, performance, availability, and security
• Oversee maintenance, upgrades, disaster recovery, and business continuity planning
• Drive automation and process improvements that increase efficiency and service quality

Leadership & Team Development

• Lead, mentor, and develop IT team members
• Establish priorities, performance expectations, and operational goals
• Foster a collaborative, customer-focused culture across the technology organization

Security, Risk & Compliance

• Partner with Information Security, Risk, and Audit teams to support governance and compliance initiatives
• Maintain technology policies, procedures, and documentation in an audit-ready environment
• Oversee operational controls including identity management, vulnerability management, backups, monitoring, and endpoint protection

Vendor & Project Management

• Manage technology vendors, MSPs, software providers, contracts, renewals, and service level agreements
• Lead technology implementations, migrations, and infrastructure projects
• Ensure successful delivery of technology initiatives while minimizing disruption to business operations

Strategic Planning & Budget Management

• Manage annual IT operating budgets
• Support technology roadmaps and infrastructure planning initiatives
• Align technology operations with organizational objectives and future growth strategies

Qualifications

Required

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field
• 10+ years of progressive IT experience
• 5+ years of leadership experience in IT Operations, Infrastructure, Systems Administration, Network Administration, or Security Engineering
• Experience managing enterprise technology environments and technical teams
• Strong vendor management and project leadership experience

Preferred

• Experience within financial services, banking, lending, insurance, or other regulated industries
• Experience with:
  • Cloud platforms
  • Windows Server and Active Directory
  • Enterprise networking
  • Salesforce and/or nCino
  • Core banking or financial systems platforms
• Familiarity with ITIL or similar service management frameworks
• Strong understanding of cybersecurity, infrastructure management, and technical controls

Compensation & Benefits

Base Salary: $147,000 - $175,000 annually

In addition to base salary, this position is eligible for an annual incentive opportunity of up to 10% of annual earnings, based on company and individual performance.

Benefits include:

• Medical, dental, and vision insurance
• 401(k) with company contributions and matching opportunities
• Generous paid time off and paid holidays
• Tuition reimbursement
• Professional development opportunities
• Wellness and fitness programs
• Volunteer time off
• Hybrid work flexibility
• Home office stipend eligibility

Work Environment

This position offers a hybrid work arrangement that combines in-office collaboration with remote work flexibility. Candidates should be located within reasonable commuting distance of Turlock, California.

Equal Opportunity Employer

We are committed to creating an inclusive workplace and welcome qualified applicants from all backgrounds. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected under applicable federal, state, or local law.