Are you a dedicated professional with a passion for customer service and organizational efficiency? Join the dynamic team as a Customer Relations Assistant. In this role, you will be instrumental in ensuring seamless coordination between key departments to deliver exceptional service to our clients.

Key Responsibilities:

• Coordinate and schedule timely deliveries to ensure consistent and reliable service to customers in the Beverage Division.
• Process customer orders, ensuring they are executed in line with established sales procedures for accurate fulfillment.
• Facilitate effective communication between Sales, Production Planning, Invoicing, Logistics, and other teams to resolve issues and meet customer needs efficiently.
• Maintain accurate records by entering and updating production orders, call-offs, and shipments in the ERP system.
• Manage customer correspondence concerning production, inventory, deliveries, and complaints to ensure customer satisfaction.
• Monitor returnable packaging turnover and prepare reports to support inventory management and sustainability initiatives.
• Assist in the preparation and correction of sales invoices to ensure accurate billing for products and packaging.
• Support the preparation of monthly, quarterly, and annual financial and tax reports to guarantee compliance and transparency.

Qualifications and Skills:

• Secondary education or Bachelor's Degree required.
• Clear and professional communication skills.
• Strong organizational skills and attention to detail.
• Problem-solving abilities and adaptability in a dynamic environment.
• Customer-oriented mindset.
• Proficiency in MS Office is essential; familiarity with SAP ECC, SAP S4H Rise, and Integrated Business Planning is preferred.