Job Summary and Qualifications

The role of the Director of the Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.

What you will do in this role:

• You will accurately identify real/potential problems affecting the service and implements solutions with follow through and communication
• You will actively participate in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents
• You will advance the patient experience agenda in the Emergency Department
• You will coach immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance
• You will adhere to all Human Resource policies.
• You will effectively communicate departmental, organization and industry information to staff
• You will facilitate evidence-based employee engagement practices
• You will effectively build strong relationships and networks to deliver upon organizational and department goals
• You will participate in employee and patient rounding and identify and mentor potential future leaders
• You will enforce standards of emergency department care and develop processes to measure and ensure consistent compliance
• You will develop, implement, and evaluate an ongoing emergency services program which assures quality patient care consistent with the Hospital mission
• You will monitor compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety
• You will oversee a PI program that consistently monitors and evaluates critical aspects of care
• You will be responsible for department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards
• You will follow the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens
• You will support the recruitment process to secure staffing talent
• You will perform other duties as assigned

What qualifications you will need:

• Must have 3-5 years of recent (within the last year) ACUTE CARE Director or Manager ED experience
• Bachelor's degree in nursing required
• Master's degree in Nursing, Business Administration, Healthcare Administration or a related field preferred
• Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required
• Advanced Cardiac Life Support (ACLS) required
• Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC) required
• Basic Life Support (BLS) required