Heavy Equipment Field Technician

Charlotte, North Carolina Territory

Company-Provided Ford F-750 or Ford F-550 Service Truck Equipped with a Full Service Body, Crane, Air Compressor, and Welder

Pay Range: $45.00 - $58.00 per Hour

Benefits Package

Paid Holidays

Enjoy 9 paid holidays per year, including:

• New Year's Day
• Memorial Day
• Independence Day (July 4th)
• Labor Day
• Thanksgiving Day
• Day After Thanksgiving
• Christmas Eve
• Christmas Day
• One discretionary floating holiday

Holiday observance schedules may be adjusted when holidays fall on a weekend.

401(k) Retirement Plan

• Company matches 50% of employee contributions up to 4%.

Paid Time Off (PTO)

• PTO begins after successful completion of the 90-day introductory period.
• First week of vacation is prorated during the first year of employment.
• Second week of vacation is added at the beginning of the following calendar year.
• Employees receive a third week of vacation beginning January 1 following their fifth employment anniversary.

Medical Insurance

Employee contributions vary based on coverage elections. Current bi-weekly payroll deductions are:

Additional Benefits

• Company-paid life insurance for all full-time employees
• Dental insurance
• Vision insurance
• Supplemental insurance options
• Employee benefits become available after a 30-day waiting period
• New employee enrollments occur on the first day of each month

Example: Employees starting on June 1 become eligible July 1. Employees starting on June 15 become eligible August 1.

Position Overview

This position is based in Charlotte, North Carolina and will primarily support customers throughout the greater Charlotte metropolitan area and surrounding territories.

Field Technicians are provided with either a Ford F-750 or Ford F-550 service truck equipped with a full service body, crane, air compressor, welder, laptop computer, and specialized tooling, allowing technicians to efficiently perform diagnostics, maintenance, and repairs directly at customer job sites.

Must have their own hand tools and standard technician tooling.

Job Summary

We are seeking an experienced Heavy Equipment Field Technician to join our team. The ideal candidate will have a strong mechanical background and experience maintaining, diagnosing, and repairing heavy equipment such as excavators, bulldozers, backhoes, wheel loaders, articulated dump trucks, and other construction equipment.

This is a field-based role where you will travel to customer job sites to perform maintenance and repair services. As a Heavy Equipment Field Technician, you will be responsible for ensuring equipment operates efficiently, meets all safety standards, and remains in compliance with applicable regulations.

Key Responsibilities

• Perform diagnostic testing and repairs on heavy equipment, including hydraulic, electrical, diesel engine, and mechanical systems.
• Conduct preventative maintenance inspections and repairs to maximize equipment uptime and reliability.
• Troubleshoot equipment malfunctions, identify root causes, and recommend effective repair solutions.
• Utilize computerized diagnostic software and equipment to diagnose and repair machinery.
• Complete work orders and maintenance records, documenting all repairs and services performed.
• Operate and maintain a company-provided service truck equipped with the tools, equipment, and parts necessary for field repairs.
• Communicate professionally with customers regarding equipment status, repair progress, and estimated completion times.
• Adhere to all safety procedures and company policies.
• Maintain a clean, organized, and professional work environment, including service vehicle, tools, and equipment.

Qualifications

• High school diploma or equivalent required.
• Technical degree or certification in Heavy Equipment Maintenance, Diesel Technology, or a related field preferred.
• Minimum of 3 years of heavy equipment maintenance and repair experience.
• Strong mechanical aptitude with experience troubleshooting hydraulic, electrical, and mechanical systems.
• Knowledge of diesel engines and related systems, including fuel injection, turbochargers, emissions systems, and exhaust aftertreatment technologies.
• Ability to read and interpret electrical schematics, hydraulic diagrams, service manuals, and technical documents.
• Valid driver's license with a clean driving record.
• Ability to work independently in a field service environment while effectively managing workload and priorities.
• Excellent verbal and written communication skills.
• Willingness to work flexible schedules, including occasional evenings and weekends when necessary.

Physical Requirements

The Heavy Equipment Field Technician position requires the ability to:

• Lift and carry tools, components, and equipment weighing up to 75 pounds.
• Climb, bend, crawl, and kneel while accessing equipment for inspection and repair.
• Work outdoors in varying weather conditions.
• Safely operate heavy equipment and machinery.
• Stand and remain physically active for extended periods.

About the Opportunity

Join a growing equipment organization with multiple locations serving customers throughout the Southeast. The company provides comprehensive equipment sales, service, parts support, and equipment solutions for construction, earthmoving, and industrial customers. Technicians are equipped with industry-leading service trucks, advanced diagnostic technology, factory training opportunities, and the resources necessary to build a long-term and rewarding career.

Nice-to-Have Skills

• Certifications or factory training on Cummins, Isuzu, Deutz, Yanmar, or Scania engines.
• Certifications or factory training on SANY and/or Develon equipment.
• Experience with advanced diagnostic software and electronic troubleshooting.
• OEM certifications related to heavy equipment maintenance and repair.