Scheduler / Showroom Assistant

$17.00/HR

Schedule: Monday–Friday, 10:00 AM–3:00 PM
Job Type: Part-Time

Position Summary

We are seeking a professional, personable, and organized Scheduler / Showroom Assistant to support our showroom operations and scheduling needs. This position will be responsible for creating a welcoming customer experience, maintaining the showroom, assisting with administrative tasks, and coordinating customer appointments and orders.

Key Responsibilities

• Greet and welcome incoming customers in a friendly and professional manner
• Accurately log and track showroom traffic
• Assist customers with completing intake forms when needed
• Maintain and update showroom samples, including placing green dots on applicable samples
• Assist with maintaining the visual presentation and organization of the showroom
• Monitor and maintain sink inventory
• Make "welcome wagon" calls to customers with new sales
• Complete data entry for new jobs and ensure information is entered accurately
• Schedule and confirm customer appointments for templates, installations, and pickup orders
• Answer, screen, and forward incoming phone calls appropriately
• Provide general administrative support to the showroom and office team
• Follow established company procedures, standards, and expectations

Requirements & Qualifications

• Professional demeanor and desire to contribute to a professional work environment
• Strong computer skills and ability to learn new software and systems
• Friendly, personable, and customer-service oriented
• Excellent communication and phone etiquette
• Strong attention to detail and organizational skills
• Ability to follow directions and established procedures
• Demonstrates good judgment and common sense
• Confident and comfortable communicating with customers and coworkers
• Reliable, dependable, and consistent
• Ability to maintain company standards and expectations
• Comfortable working independently while also being a team player

Ideal Candidate

The ideal candidate is someone who is organized, confident, dependable, and comfortable interacting with customers. This person should take pride in maintaining a professional showroom environment, communicate effectively over the phone, and be able to stay on top of multiple administrative and scheduling tasks throughout the day.