Job Title: Administrative Assistant
Location: St. Charles
Schedule: Monday–Friday, 7:30 AM – 4:30 PM (Onsite)
Employment Type: Contract-to-Hire
Hourly Rate: $23–$26/hour

Overview
A growing, family-owned manufacturing company in St. Charles is seeking a reliable and highly organized Administrative Assistant to support daily office operations. This role serves as the administrative assistant to the CEO while also acting as the front office point of contact for customers, vendors, and internal teams. The ideal candidate is professional, detail-oriented, and comfortable balancing administrative duties with customer service, sales support, and inventory coordination.

This is an onsite, contract-to-hire opportunity with the potential for long-term growth within a collaborative and team-oriented environment.

Key Responsibilities

Executive & Administrative Support

• Provide administrative support to the CEO including scheduling, correspondence, and general office coordination

• Prepare documents, reports, and spreadsheets as needed

• Maintain organized files and assist with general administrative projects

Front Desk & Office Operations

• Serve as the first point of contact for visitors, customers, and vendors

• Answer and direct incoming phone calls in a professional manner

• Manage incoming and outgoing mail and support general office tasks

Customer Service & Sales Support

• Respond to customer inquiries via phone and email

• Provide administrative support to the Sales Manager

• Assist with order coordination, documentation, and follow-ups with customers

• Help ensure timely communication between customers and internal teams

Inventory & Purchasing Support

• Assist with inventory tracking and data entry

• Help monitor stock levels and support inventory updates

• Provide customer support related to purchasing and order status

• Coordinate with internal teams regarding product availability and order fulfillment

• Experience with inventory systems such as Made2Manage (Made to Manage) is a plus

Qualifications

• 2+ years of administrative, office coordination, or customer support experience

• Previous experience supporting executives or leadership teams preferred

• Basic understanding or experience working with inventory systems or inventory tracking

• Strong customer service and communication skills

• Ability to multitask and prioritize in a fast-paced environment

• Proficiency with Microsoft Office (Word, Excel, Outlook)

• Experience with ERP or inventory management software is a plus

Key Traits

• Professional and welcoming demeanor

• Strong attention to detail and organizational skills

• Ability to work independently while supporting multiple teams

• Dependable and adaptable in a small-business environment

Why Join

• Work directly with leadership in a stable, family-owned company

• Opportunity to transition into a long-term, permanent role

• Collaborative and supportive office environment

• Competitive hourly rate of $23–$26/hour