ServiceNow Senior Developer

ServiceNow Senior Developer

Employment Type: Full-Time, Direct

Client/Program: U.S. General Services Administration (GSA) GO.Gov

Location: Herndon, VA (Hybrid on site 4 days a week) 

Clearance: Public Trust Clearable (U.S. Citizenship required due to federal contractual requirements)

Role Overview

We are partnering with our client to find a highly skilled ServiceNow Senior Developer to support a prominent Federal Government Agency on the critical GO.gov program.

The GO.gov program will deliver a single, travel and expense (T&E) managed service to support all Federal, civilian employees. This initiative will enable the mission of 124 government agencies through an intuitive, secure customer experience that mitigates transition cost and risk. As the 3rd generation of the E-Gov Travel Service program, this project will transform and enable Federal travel and expense management for the next 15 years.

Position Description

The ServiceNow Developer will be responsible for designing, developing, and maintaining applications and workflows on the ServiceNow platform. This role involves creating custom solutions, integrating with third-party systems, and enhancing platform capabilities to meet complex business needs.

You will collaborate actively with stakeholders to gather requirements, troubleshoot issues, and ensure strict adherence to coding standards and platform best practices. Additionally, the developer is expected to actively participate in defining, refining, and grooming user stories to ensure they are well-scoped and technically feasible to meet functional and technical requirements.

Key Responsibilities & Required Skills

• Function as a Senior ServiceNow Developer, driving platform excellence.

• Perform robust server-side scripting (GlideRecord, Script Includes, Business Rules) and client scripting.

• Develop and manage Service Portal widgets, Flow Designer, and scoped app development.

• Execute REST integrations; prior experience with certificate/keystore configuration (BCFKS/mTLS) is considered a strong plus.

• Maintain strict update set and deployment discipline.

• Demonstrate excellent verbal and written communication skills to effectively interface with cross-functional teams.

• Utilize Microsoft Excel and Word proficient