Position: Healthcare Sales Specialist

Location: La Quinta CA

Must speak Spanish

Job Summary:

The Outreach Specialist is owner/driver responsible for successful enrollment of prospective participants into the PACE program, by developing and building relationships and generating quality participant referrals that lead to enrollment. The Outreach Specialist is a member of the Marketing, Outreach, and Enrollment (MOE) team and provides back-up and support to Outreach and Enrollment functions as assigned. Collaborates effectively with colleagues and stakeholders to promote the company values, team culture and mission.

Duties and Responsibilities:

• Coordinate and execute outreach, PR and community engagement activities to ensure consistent achievement of monthly referral, home visit and enrollment goals.

• Identify opportunities to collaborate with community organizations and execute against those opportunities in a thoughtful manner that reflects our mission and value proposition.

• Establish and maintain best in class relationships with community leaders and partners including physicians, hospital discharge planners, post-acute facilities and other potential referral sources in the service area.

• Develop and implement annual marketing plan to achieve monthly enrollment goals with MOEE Director.

• Provide education to referral source in the community regarding company services.

• Demonstrate in-depth knowledge of all relevant components of MOEE Playbook.

• Comply with all rules pertaining to allowable and prohibited marketing practices.

• Identify multiple potential opportunities for process improvement. • Must be willing and have the ability to work a varied schedule that may include evening nights, weekends and overtime.

• Complete all required documentation and generate reports in a timely and accurate manner, including in Salesforce, Athena and MS Office Suite.

• Protect privacy and maintain confidentiality of all company procedures and information about team members, participants, and families.

• Follow company policies and procedures and participate in any required Quality Improvement activities, staff training and meetings.

• Communicate regularly with Supervisor and team regarding workload and priorities.

• Timely completion of all mandated trainings and education.

• Timely completion of all mandated occupational health screenings as needed.

• Exercises flexibility in performing assignments as business needs evolve.

• Other duties as assigned.

Requirements

2 to 5 years + business to consumer sales experience