Laboratory Operations Manager

The Lab Operations Manager oversees daily operations of the pathology laboratory, ensuring high-quality, efficient, and compliant services across histology, cytology, grossing, and accessioning. This role supports pathologists, leads laboratory staff, and maintains regulatory readiness.

Key Responsibilities

• Manage daily workflow, staffing, scheduling, and turnaround time across AP departments.

• Ensure compliance with CLIA, CAP, OSHA, and state regulations.

• Maintain SOPs, quality programs, competency assessments, and audit readiness.

• Oversee hiring, training, performance evaluations, and staff development.

• Monitor inventory, equipment, and vendor relationships.

• Improve processes, support new technology/test implementation, and optimize efficiency.

• Coordinate with pathologists, clinicians, and administrative leadership on operational needs.

• Manage budgets, productivity metrics, and resource allocation.

Qualifications

• Bachelor’s degree in a laboratory or biological science (required).

• 3–5+ years of clinical laboratory experience; supervisory experience preferred.

• Knowledge of histology, cytology, and pathology workflows.

• Understanding of CLIA/CAP requirements.

• Strong leadership, communication, and problem-solving skills.

• ASCP certification preferred (HT/HTL/MLS/PA(ASCP)).

Preferred

• ASCP certification (HT, HTL, MLS, PA(ASCP), or similar).

• Experience with pathology-specific LIS systems (e.g., CoPath, Beaker AP, PowerPath).

• Experience in a high-volume AP or molecular pathology environment.

• Lean/Six Sigma training or process improvement background.