AR Specialist

• Accounts Receivable & Billing Specialist

  Position Overview

  The Accounts Receivable & Billing Specialist is responsible for managing customer accounts, ensuring timely payment collection, posting customer payments, resolving account discrepancies, and supporting commercial billing operations. This role serves as a key point of contact for customers while partnering with accounting and leadership to maintain accurate financial records and strong customer relationships.

  Key Responsibilities

  • Receive, post, and reconcile customer payments.
  • Research and resolve payment discrepancies, unapplied cash, and account issues.
  • Manage collections through phone calls and email while maintaining positive customer relationships.
  • Contact third-party payers to obtain remittance information and resolve payment delays.
  • Enter manual invoices into Microsoft Business Central.
  • Prepare monthly customer drafts and communicate billing details with customers.
  • Prepare regular AR reports and support presentations for company leadership.
  • Perform banking activities, including payment and voice verifications.
  • Conduct credit checks and assist with new customer setup and onboarding.
  • Serve as the primary point of contact for incoming customer calls.
  • Support commercial billing activities and gradually assume responsibility for larger customer accounts.

  Qualifications

  • 2+ years of experience in accounts receivable, billing, or collections.
  • Experience researching payment discrepancies and reconciling customer accounts.
  • Strong customer service and communication skills.
  • Proficiency with Microsoft Excel and ERP systems; Microsoft Business Central experience is a plus.
  • Detail-oriented with strong organizational and problem-solving abilities.

  Preferred Experience

  • Commercial billing or contract billing.
  • Banking, cash application, or credit functions.
  • Manufacturing, distribution, industrial, or service-based industries.