Software Engineer / Developer

Job TypeDirect Hire

About the Role:
We are seeking engineers to design and build customer engagement platforms including CCaaS, UCaaS, CPaaS, and Conversational AI applications.
 
Key Responsibilities:
 
Develop scalable cloud-native applications using modern programming languages and frameworks.
 
  • Build APIs and integrations with CRM, WEM/WFM, analytics, and AI engines.
  • Collaborate with product, QA, and DevOps teams to deliver high-quality releases.
  • Participate in Agile/Scrum ceremonies and contribute to sprint planning.
 
Qualifications:
 
  • 3+ years of software development experience in SaaS or communications technology.
  • Proficiency in languages such as Java, Python, C#, or Node.js.
  • Experience with cloud platforms (AWS, Azure, GCP).
  • Familiarity with CI/CD pipelines and microservices architectures.
 

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