Solutions Consultant (PreSales Engineer)
Job TypeDirect Hire
About the Role:
We are seeking a Solutions Consultant to support enterprise sales cycles by aligning customer needs with innovative CX technologies, including CCaaS, UCaaS, CPaaS, AI, and Workflow Automation.
Key Responsibilities:
- Partner with Account Executives to qualify opportunities and design tailored solutions.
- Deliver technical demos, presentations, and proofs-of-concept.
- Translate customer requirements into architecture designs and integration blueprints.
- Collaborate with Professional Services for smooth handoff of won deals.
- Provide competitive insights and influence product roadmaps with field feedback.
Qualifications:
- 3–5 years of PreSales or Solutions Consulting experience in SaaS or enterprise tech.
- Strong knowledge of APIs, integrations, and CRM (Salesforce, Microsoft Dynamics).
- Ability to simplify complex technical solutions for executive and business stakeholders.
- Experience with CCaaS/UCaaS/AI/RPA platforms strongly preferred.