We are seeking an experienced WMS Analyst with deep expertise in the Deposco Warehouse Management System (WMS) to support our warehouse operations and business users. This is an initial 6-month contract with the potential for extension or conversion to a full-time position based on business needs and performance.

This is a fully remote position requiring an individual who can quickly become a trusted subject matter expert for Deposco, troubleshoot complex issues, support day-to-day operations, and collaborate with warehouse, customer service, logistics, and IT teams to ensure smooth order fulfillment.

Responsibilities

• Serve as the primary functional expert for the Deposco WMS platform.
• Troubleshoot and resolve issues related to warehouse operations, order management, inventory, shipping, receiving, and fulfillment.
• Investigate and resolve system issues affecting order processing, inventory accuracy, and shipping execution.
• Support warehouse users by diagnosing system problems and providing timely solutions.
• Partner with operations, customer service, transportation, and IT teams to resolve cross-functional issues.
• Analyze business processes and recommend improvements to optimize warehouse efficiency and system utilization.
• Configure and maintain Deposco workflows, business rules, and system settings as needed.
• Monitor system performance and proactively identify opportunities for operational improvements.
• Assist with testing new functionality, enhancements, patches, and system upgrades.
• Create and maintain documentation, knowledge articles, and standard operating procedures.
• Train end users on Deposco functionality and best practices when needed.
• Participate in issue triage, root cause analysis, and continuous improvement initiatives.

Required Qualifications

• 3+ years of hands-on experience supporting the Deposco WMS platform in a production environment.
• Strong understanding of warehouse management processes, including:
  • Receiving
  • Inventory Management
  • Order Allocation
  • Picking
  • Packing
  • Shipping
  • Returns
  • Cycle Counting
• Experience troubleshooting operational and system issues within Deposco.
• Knowledge of order management and fulfillment workflows.
• Ability to analyze data and identify root causes of operational issues.
• Experience working directly with warehouse operations teams and business users.
• Strong communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated with the ability to work independently in a remote setting.

Preferred Qualifications

• Experience supporting multiple warehouse locations.
• Experience integrating Deposco with ERP, OMS, TMS, or eCommerce platforms.
• Familiarity with SQL, reporting tools, or data analysis.
• Experience participating in WMS implementations, upgrades, or process improvement projects.
• Knowledge of APIs, EDI, or warehouse system integrations is a plus.

What We're Looking For

The ideal candidate is a hands-on Deposco expert who enjoys solving operational challenges and working closely with business users. This individual should be comfortable supporting daily warehouse operations while helping improve processes and system performance. They should thrive in a collaborative, remote environment and be able to quickly diagnose issues and drive them to resolution.

Employment Details

• Employment Type: Contract (6 months to start - could go longer or potential for contract to hire)
• Location: Remote (U.S.)
• Potential: Contract may be extended or converted to a full-time position based on business needs and performance.