Calabasas in Sunny L.A.

Windows Help Desk Support Technician  

$27.00 - $30.00 / Hour - Temp to hire

·     Some college and/or equivalent technical school and trainings

·     2+ years of experience on an IT Service/Help desk

·     2+ years of experience with Windows 10 & 11

·     2+ years of MS Office Tools experience and troubleshooting skills (e.g. Excel)

·     2+ years of experience with Active Directory and group policy

·     Experience with basic networking principle

·     Knowledge of basic computer hardware, including desktop PCs, laptops,

      networking equipment, wireless access points, printers and Point of Sale 

       terminals.

 A PLUS

·                Experience with CRM tool (e.g. Ivante Service Manager, Heat)

·                A+, Network +, HDI, MCSE training and designations

·                Experience with Point of Sale and Restaurant Applications (e.g. PosiTouch, QSR)

·                Experience with a systems lifecycle management tool (e.g. LANDesk)

·                Knowledge of basic scripting including PowerShell, VB Script and DOS batch files