International Key Account Manager

Hudson, North Carolina
ID53697231752
Job TypeDirect Hire

About the role
 
Skills
 
  • Bachelor’s Degree
    7+ years of sales and management experience, preferably textile related
  • Travel within the assigned region as well as International, when necessary, up to 50%
  • Proficient in Microsoft Office Suite
  • Proven experience in B2B sales activities, including management of international customer relationships
  • Demonstrated success in selling high-quality products; experience in the furniture industry or related sectors is preferred
  • Strong understanding of component-based B2B business models (selling components rather than finished end products), with comfort operating within industrial supply chains rather than direct-to-consumer environments
  • Experience working with international trading companies; background in textiles is an advantage but not required
  • Familiarity with business models that serve as an interface between processors/manufacturers and end customers
  • Experience working across cultures, particularly within Asian markets (China experience preferred)
  • Hands-on, proactive professional with a strong work ethic
  • Excellent interpersonal and relationship-building skills, both externally with customers and internally with cross-functional teams
  • Strong professional presentation skills, including technical, product-related, and administrative topics
  • Excellent written and verbal communication skills
  • Self-driven, entrepreneurial mindset with a high degree of personal accountability
  • Proficiency in Microsoft Excel, Word, and PowerPoint; experience with CRM systems
  • SAP experience preferred but not required
  • Strong practical judgment and sound business sense
 
  • Job Goals:

    Drive the company’s development and guide it towards long-term success
    Manage key customer relationships while fostering new channel and business opportunities globally for the company
  • Other individual assigned projects
 
Essential Duties & Responsibilities

 
  • Own responsibility for achieving business objectives, with a strong focus on growing the High-Volume business segment
  • Support the development and execution of the company’s overall sales strategy
  • Identify, develop, and acquire new customers and applications within the assigned market
  • Manage day-to-day sales activities within an assigned account base, including supporting OEM accounts in fabric selection, specification review, and compliance with applicable standards
  • Manage and further develop key accounts (currently approximately 10 wholesale partners)
  • Act as the primary coordination point between processing customers/manufacturers (e.g., OEMs) and end customers, ensuring alignment between product design, specifications, and retail requirements
  • Serve as the main point of contact for both direct and indirect customers across the value chain
  • Drive business expansion in line with the defined strategy, with an ambitious growth objective over the next three years
  • Lead the acquisition of new large-scale customers, particularly within international B2B trading environments
  • Understand and navigate complex B2B decision-making processes across multiple stakeholders
  • Prepare quotations, submit offers, and actively follow up to close opportunities
  • Prepare and deliver professional sales presentations and coordinate customer education initiatives as required
  • Develop sales projections, forecasts, and performance reports using CRM tools
  • Support the preparation and execution of trade shows, including on-site participation as needed
  • Provide structured market insights, customer feedback, and trend analysis to the Design Team, maintaining in-depth knowledge of market developments and industry requirements
  • Collaborate closely with Product Management to identify and develop new business opportunities
  • Contribute significantly to strengthening and positioning the company as a recognized and trusted brand in the market
  • Attend and actively participate in sales meetings and trade shows
  • Travel internationally (approx. 40–50%), primarily to Asia and Europe
  • Maintain a structured working approach and provide regular reporting via CRM systems

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