HR Supervisor - Macon, GA

HR Supervisor – Macon, GA

This Role Is About Supporting People & Operations

A rapidly growing logistics organization is seeking a bilingual HR Supervisor to support its growing Macon, GA operation. This is a hands-on HR leadership role for someone who enjoys partnering closely with employees and operational leaders while managing the day-to-day HR needs of a fast-moving workforce.

The HR Supervisor will partner closely with the General Manager and operations leadership to strengthen workforce stability, support employee relations, maintain compliance, and provide consistent HR support across a diverse hourly workforce of approximately 130 employees and growing. This position will support multiple shifts and serve as a trusted HR resource to employees and leaders throughout the operation.

What This Role Looks Like

This is an onsite HR position supporting a multi-shift warehouse operation. The HR Supervisor will balance traditional HR responsibilities with regular interaction with employees and operational leadership throughout the facility. The position requires someone who is accessible and engaged with the workforce while also effectively managing recruiting, onboarding, employee relations, timekeeping/payroll support, compliance, performance management, documentation, and other day-to-day HR responsibilities.

Primary focus areas include:

·        Employee relations

·        Recruiting and onboarding

·        Workforce stability and retention

·        Policy administration and compliance

·        Timekeeping and payroll support

·        Safety and workers' compensation

·        Performance management

·        Leadership support and development

Success in this position will be measured by the ability to provide responsive and consistent HR support, build strong relationships with employees and leaders, maintain compliance, improve workforce stability, and help operational leaders effectively manage and develop their teams.

The Operation

·        Approximately 130 employees and growing

·        High-volume, temperature-controlled warehouse environment

·        Multiple shifts currently 7:30 AM and 3:30 PM start times

·        Combination of direct and contingent labor

·        Fast-moving, hands-on operational environment

·        HR support provided across multiple shifts

·        Close partnership between Human Resources and Operations  

·        Continued growth requiring scalable and consistent HR practices

HR Leadership Profile Needed

This operation requires an HR professional who can establish credibility with both employees and operational leaders.

The successful candidate will be:

·        Accessible and approachable to employees and leaders

·        Comfortable supporting a diverse hourly workforce

·        Confident handling difficult employee-relations situations

·        Consistent and fair in policy administration

·        Comfortable coaching supervisors and frontline leaders

·        Able to balance employee needs with operational requirements

·        Organized enough to manage recruiting, employee relations, payroll support, compliance, and workforce initiatives simultaneously

·        Comfortable working in a fast-moving and evolving organization

·        Professional and discreet when handling sensitive or confidential matters

·        Willing to periodically adjust schedule to support employees and leaders across shifts

·        Able to communicate effectively with English- and Spanish-speaking employees

This role requires someone who can build relationships while maintaining appropriate boundaries, consistency, and accountability.

Key Responsibilities

Recruiting & Onboarding

·        Lead full-cycle recruitment for hourly warehouse positions, forklift operators, sanitation employees, clerical staff, and other facility roles.

·        Partner with operations leadership to understand staffing requirements and respond to changing labor needs.

·        Coordinate seasonal hiring increases and contingent labor requirements.

·        Conduct new-hire orientation, safety briefings, and facility walk-throughs.

·        Support an effective onboarding process that prepares new employees for success and reinforces company expectations from day one.

·        Develop relationships with local workforce-development organizations, community partners, and other recruiting resources.

·        Coordinate and participate in job fairs and local recruiting initiatives.

Employee Relations & Policy Administration

·        Serve as an accessible and responsive HR resource to employees and leaders across the operation.

·        Provide guidance to supervisors and managers regarding coaching, conflict resolution, corrective action, and employee performance.

·        Consistently administer company policies, including attendance, workplace conduct, safety requirements, and drug-testing procedures.

·        Investigate workplace complaints, employee concerns, grievances, and other employee-relations matters with professionalism, confidentiality, and neutrality.

·        Maintain appropriate documentation related to investigations, corrective actions, and employee-relations matters.

·        Partner with operational leadership to identify recurring workforce issues and implement appropriate solutions.

Timekeeping & Payroll Support

·        Oversee daily time and attendance administration across multiple shifts.

·        Review timekeeping records for accuracy and resolve discrepancies in partnership with supervisors and employees.

·        Manage shift differentials, overtime-related information, and weekly payroll preparation.

·        Partner with operations leadership to support scheduling adjustments based on volume and labor requirements.

·        Maintain accurate employee and payroll-related records in applicable HR and timekeeping systems.

·        Oversight and submission of contingent labor hours.

Safety & Compliance

·        Support compliance with applicable employment laws, OSHA requirements, food-safety standards, and facility policies.

·        Track and report workplace injuries, workers' compensation claims, safety training, and related documentation.

·        Partner with Operations and Safety leadership regarding workplace incidents and corrective actions.

·        Support facility safety committees, audits, training initiatives, and corrective-action plans.

·        Maintain required HR documentation and support compliance with company recordkeeping requirements.

·        Issue and maintain inventory of PPE

·        Promote consistent application of company policies and workplace standards.

Performance, Engagement & Retention

·        Administer performance evaluation processes and support managers in providing meaningful employee feedback.

·        Maintain and monitor HR metrics including turnover, absenteeism, time-to-fill, staffing levels, and other workforce trends.

·        Identify workforce trends and partner with leadership on strategies to improve employee retention and stability.

·        Support employee engagement and recognition initiatives.

·        Encourage open communication between employees, supervisors, and leadership.

·        Support leadership development for supervisors and frontline managers.

·        Help managers establish clear expectations, accountability, and consistent people-management practices.

Required Experience

·        2–3+ years of experience as an HR Generalist, HR Supervisor, or similar hands-on Human Resources professional.

·        Bilingual English/Spanish required.

·        Experience supporting a warehouse, distribution, manufacturing, logistics, or similar operational environment strongly preferred.

·        Experience supporting a multi-shift, high-volume hourly workforce.

·        Experience handling employee relations, investigations, corrective actions, and policy administration.

·        Working knowledge of applicable employment laws and regulations, including FMLA, ADA, EEOC requirements, and OSHA fundamentals.

·        Experience with HRIS, ATS, payroll/timekeeping, and related HR systems; Kronos, ADP, or similar systems preferred.

·        Ability to work effectively within a matrixed organization and partner with both corporate HR and local operational leadership.

·        Strong written and verbal communication skills.

·        Sound judgment and demonstrated ability to maintain confidentiality.

·        Ability to prioritize multiple responsibilities in a fast-moving operational environment.

·        Bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent relevant HR experience will be considered.  

Compensation

• Base Salary: $72,000–$78,000+ DOE
• Full-Time
• Exempt

Culture & Environment

This organization operates with a startup-like, entrepreneurial environment where leaders are expected to be engaged, adaptable, and willing to step in when needed.
Our culture emphasizes:

·        Collaborative leadership

·        Non-hierarchical structure

·        Fast-moving operations

·        Accessibility to employees and leaders

·        Close partnership between HR and Operations

·        Data-driven decision making

·        Workforce stability, safety, and operational consistency

·        Leaders who identify problems and help develop practical solutions

The HR Supervisor will work primarily within the facility's HR/office environment while maintaining regular interaction with employees and operational leaders throughout the facility. The successful candidate will be comfortable moving between administrative HR responsibilities, employee conversations, leadership meetings, onboarding activities, and periodic interaction within warehouse operating areas.

Equal Employment Opportunity & At-Will Statement

Our client is an equal opportunity employer and does not discriminate against applicants or employees on the basis of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, gender identity or expression, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations will be provided to qualified applicants and employees with disabilities unless doing so would cause an undue hardship. Employment is at-will, meaning either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.