Medical Receptionist

Medical Receptionist/Assistant – Pediatric Office

Location: Flint, MI
Position Type: Full-Time 

Job Summary

We are seeking a friendly, organized, and dependable Medical Receptionist/Assistant to join our busy pediatric practice in Flint. This role is the first point of contact for our patients and families, making excellent customer service and professionalism essential. The ideal candidate will be comfortable in a fast-paced medical environment and able to assist as backup for medical assistant duties as needed.

Key Responsibilities

• Greet and check patients in and out in a professional and compassionate manner

• Answer and route incoming phone calls

• Schedule, confirm, and manage patient appointments

• Collect copays and process payments

• Verify patient information and update records

• Manage front desk workflow and other front-end administrative tasks

• Provide backup support for Medical Assistants as needed

• Assist with clinical support tasks when trained and appropriate

Preferred Qualifications

• Must have Medical Assistant experience, immunizations required.

• Strong communication and customer service skills

• Ability to multitask and stay organized in a busy pediatric office

• Familiarity with electronic medical records (EMR/EHR) systems

Skills & Attributes

• Friendly and professional demeanor with children and families

• Detail-oriented and reliable

• Team player with a positive attitude

• Strong phone and interpersonal skills

Why Join Us?

• Supportive, team-oriented pediatric environment

• Opportunity to cross-train and grow within the practice

• Make a meaningful impact on children and families in the community