Central Scheduler

Position Summary

The Central Scheduler plays a critical role in supporting daily operations by managing employee schedules, workforce logistics, and staffing coordination. This position is responsible for creating and maintaining schedules, managing time-off requests, monitoring attendance, and ensuring appropriate staffing levels to support continuous operations.

The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced environment requiring strong communication, problem-solving, and scheduling coordination skills.

Key Responsibilities

• Create, publish, and maintain weekly and monthly employee schedules ensuring 24/7 operational coverage

• Adjust staffing plans based on call-ins, schedule changes, and operational needs

• Communicate schedule updates, shift changes, and emergency staffing needs to employees

• Process vacation, sick time, and PTO requests while maintaining adequate staffing levels

• Monitor employee hours to manage overtime and ensure labor law compliance

• Track attendance and resolve timekeeping discrepancies in coordination with HR

• Maintain accurate records within scheduling and workforce management systems

• Coordinate scheduling adjustments for training, events, and operational requirements

• Ensure employees are scheduled according to qualifications and role requirements

• Prepare reports and support operational leadership as needed

• Collaborate with department managers, dispatch, supervision, and HR teams

Privacy & Compliance

• Maintain confidentiality and protect sensitive employee and patient information in accordance with privacy regulations and organizational policies

• Participate in required compliance and privacy training programs

Qualifications

• High School Diploma or GED required; Associate’s degree preferred

• Experience in scheduling, operations coordination, HR support, or administrative roles preferred

• Strong computer and software proficiency (scheduling or workforce systems experience a plus)

• Excellent organizational, communication, and time-management skills

• Ability to manage multiple priorities in a fast-paced environment

• Strong interpersonal and conflict-resolution skills

• Ability to work effectively with diverse teams and stakeholders