Inside Sales Representative

Endicott, New York

Job TypeDirect Hire

Confidential Opportunity

Inside Sales Representative

A confidential employer in Endicott, New York, seeks an Inside Sales Representative to own a portfolio of retail partners in a wholesale partnership model. This role puts you at the center of relationship-driven sales, where each conversation can preserve a bride’s most treasured gown. Join a stable, century-strong company where your consultative skills and genuine customer focus will directly impact growth and satisfaction.

Role Snapshot

CompanyConfidential Employer

LocationEndicott, New York, USA

IndustryDefense

CompensationDOE

Employment TypeFull Time/Direct Hire

Remote StatusNo Remote

Total Openings1

Work Experience3 years

Opportunity

Step into a role with a century-old market leader in garment care, where every call helps a bride protect her most cherished gown. This inside sales position offers you a seat at a table of trusted retail partners nationwide, driving growth through genuine relationships. It’s a career built on meaningful conversations and the satisfaction of delivering an exceptional client experience.

As an Inside Sales Representative, you will manage a dedicated portfolio of retail and service-based partners. You’ll ensure they’re stocked with preservation kits and educated on the service, turning every bride’s moment into a lifetime memory. Your proactive outreach and consultative approach will expand business while keeping partner stores fully supported and engaged.

The ideal candidate is an outgoing relationship-builder who loves the phone and thrives in a collaborative office. You bring at least three years of non-retail inside sales experience, strong written and verbal skills, and a knack for juggling priorities without missing a beat. You’re someone who takes pride in delivering warm, professional service and enjoys being part of a tight-knit team.

This direct-hire role is based full-time in Endicott, New York, and offers paid time off plus the stability of an established company. If you’re ready to make an impact where your daily work has a lasting, sentimental value, apply today. Join an organization that values your contributions and gives you the platform to grow.

Non-Negotiables

You have at least three years of inside sales experience in an office environment outside of retail
You possess strong phone skills and maintain professional phone etiquette during all interactions
You can multitask and prioritize effectively in a fast-paced setting
You demonstrate excellent verbal and written communication skills
You are an outgoing team player who works flexibly and collaboratively
You are willing to work in-person at the Endicott location
You are able to pass a background screening

What's In It For You

You will receive paid time off, including two weeks of PTO annually
You will join a stable, industry-leading company that has been trusted since 1913
You will play a meaningful role in helping brides preserve their cherished gowns
You will work in a supportive, team-oriented office environment
You will have the opportunity to directly impact account growth and customer satisfaction

Responsibilities

You will manage and strengthen relationships with an assigned portfolio of retail partner accounts
You will ensure retail partners are fully stocked with preservation kits and marketing materials
You will educate store staff on gown preservation services and how to promote them to brides
You will answer incoming calls and place outbound calls to build relationships and take orders
You will respond to customer inquiries via phone and email in a prompt and professional manner
You will maintain detailed records of customer interactions and transactions through accurate data entry
You will collaborate with team members to enhance the overall customer experience and contribute to a positive work environment

Preferred Qualifications

Proven experience in an inside sales position is preferred
Strong data entry skills with attention to detail are valued
The ability to type 50 words per minute or more is a plus
Familiarity with office software applications is beneficial
A positive attitude and a commitment to providing exceptional customer support are highly desirable

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Inside Sales Representative

Role Snapshot

Opportunity

Non-Negotiables

What's In It For You

Responsibilities

Preferred Qualifications

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Ready for the Next Step?

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