Customer Service Coordinator

We’re recruiting on behalf of our client for an experienced Customer Service Coordinator to join their team in Bermuda.

The successful candidate will be a friendly, organised and proactive professional who enjoys working in a customer-facing environment while providing administrative support to daily business operations.

Key Responsibilities

• Provide excellent customer service, handling enquiries in person, by phone and email.
• Coordinate customer bookings, appointments and payment transactions.
• Maintain accurate records and support general office administration.
• Assist with ordering supplies and coordinating day-to-day operational requirements.
• Ensure a professional, welcoming and well-organised customer environment.

Qualifications & Experience

• Must be available to commence work at 7:45 AM, with a reliable and punctual approach.
• Minimum 2 years' experience in customer service, reception or office administration.
• High school diploma or equivalent, with strong administrative and computer skills, including Microsoft Office.
• Excellent communication, organisational and multitasking skills, with experience using POS systems advantageous.