TS/SCI clearance with FSPoly mandatory

 

Required Education, Experience, & Skills:
We are actively seeking candidates with a minimum of 16 years' experience, and a range of skill levels from basic to advanced. Bachelor's or Master's Degree are preferred in one or more of the disciplines described below where specific skills may include the following:
Key Responsibilities:
Systems Administration
•        Provide Tier I & II support for enterprise systems and escalate advanced issues as needed.
•        Troubleshoot server, operating system, application, and connectivity issues.
•        Support daily operations, monitoring, maintenance, and upgrades for on-prem, virtual, and cloud systems.
•        Document incidents, problems, and service requests using ServiceNow.
•        Support asset management, inventory, and user onboarding activities.
•        Maintain system documentation, SOPs, and operational guides.
•        Deliver hardware within the WMA; limited travel required.
•        Provide guidance and knowledge transfer to junior team members.
Quality Assurance & Testing
•        Test and validate system builds, patches, and configuration changes across Dev/Test/Prod environments.
•        Conduct functional, integration, regression, and post-deployment tests.
•        Develop test documentation including Test Plans, Test Cases, Defect Logs, and Test Reports.
•        Identify, log, and track defects through closure.
•        Create test scenarios that include both expected outcomes and failure conditions.
•        Perform smoke testing and pre/post-deployment validation for production releases.
•        Identify risks or gaps early in development.
•        Recommend areas for automated testing improvements.
Cloud & DevOps Support
•        Validate deployments in AWS, Azure, and hybrid cloud environments.
•        Verify IAM roles, access controls, and Zero Trust security configurations (ACLs, security groups, routing rules, firewall settings).
•        Validate DNS paths, connectivity, and system availability after updates or builds.
•        Confirm server build integrity through post-deployment checks (connectivity, logs, performance).
•        Ensure systems remain available after certificate updates and patching.
Preferred Education, Experience, & Skills:
•        Strong proficiency with:
•        Windows Server 2016–2021
•        Active Directory
•        AWS and/or Azure
•        Virtualized infrastructure
•        ServiceNow or similar ITSM tools
•        
Ability to work effectively within Agile teams including Developers, Technical Managers, Business Analysts, and Product Owners.
•        Strong analytical ability, communication skills, and problem-solving capabilities.
•        Ability to work independently and collaboratively.
•        Experience mentoring or providing technical knowledge transfer.