Voice Systems Engineer

Herndon, Virginia
IDj-334
Job TypeDirect Hire
Remote TypeOn-Site

TS/SCI clearance with FSPoly mandatory
 
Required Education, Experience, & Skills:
We are actively seeking Systems Engineers with a minimum of 3 years' experience.  Undergraduate or graduate degree in computer science or computer engineering. Specific skills may include the following:
•        Work in an enterprise IT environment with specific tasks related to Voice
•        Collaborate with network engineering and other telecom engineers in integration activities involving telephony or call center
•        Assist in the design, testing, and deployment of new voice infrastructure
•        Support implementation of next-generation voice technologies
•        Participate in the system security accreditation process
•        Provide certificate management support for secure systems
•        Assist with system upgrades, patching, and configuration
•        Support new site voice system standups
•        Support call center technology deployments, user training, and transition planning
•        Contribute to call routing and trunking design within enterprise voice platforms
•        Attend meetings with internal teams and clients to gather and understand voice system requirements
•        Monitor compliance with established standards, policies, and procedures
•        Gain hands-on experience with secure voice devices (e.g., VoIP phones, STEs, Viper) and infrastructure components (e.g., PBXs, encryption devices, call management servers)
•        Learn to provide Tier 4 engineering support under supervision
•        Learn and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies
Preferred Education, Experience, & Skills:
•        Linux
•        SIP signaling and call flows
•        Secure Real-Time Transport Protocol
•        SIP
•        TCP/IP
•        H.323
•        DNS
•        DHCP
•        RTP
Certifications
•        MCSE certification
•        A+ certification
•        Network+ certification

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