Tech Support Engineer

Global Investment Firm | Technology‑Driven Environment

A highly regarded global investment firm is seeking a Tech Support Engineer to join a mission‑critical technology team supporting endpoint and collaboration platforms used across the organization.

This role offers hands‑on exposure to enterprise systems in a fast‑paced, high‑standards environment, with ownership of issues from intake through resolution and opportunities to contribute to ongoing infrastructure modernization and automation.

What You’ll Do

• Own and resolve end‑user technical issues, including root‑cause analysis
• Support endpoint, collaboration, and productivity technologies
• Partner with senior engineers and vendors on complex issues
• Deploy and support enterprise applications with direct business impact
• Contribute to system stability, security, and continuous improvement

What We’re Looking For

• Strong technical foundation (degree or equivalent experience)
• Experience with automation/scripting (PowerShell, Python, etc.)
• Working knowledge of enterprise systems (AD, DNS, networking)
• Hands‑on experience with two or more: Windows, macOS, M365, Intune, Exchange Online, Azure, SCCM, mobile devices
• High standards, strong ownership mindset, and excellent judgment
• Background in financial services or similarly high‑reliability environments preferred

Why This Role

• High‑impact work supporting core business operations
• Exposure to complex, enterprise‑scale systems
• Autonomous role with strong technical mentorship
• Environment that values quality, security, and thoughtful engineering