KB Search Team, LLC
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Operations Leader
Fort Wayne, IN
IDj-40633Posted 11/12/2025
Seeking an Operations Leader who enjoys leading a team, developing processes, and department efficiencies to join our client's industrial service team in Fort Wayne, IN. This role offers the unique opportunity to start in Service—the heartbeat of our company—with potential to grow into a broader operations role across the organization. You'll work closely with your team to identify efficiencies, develop process improvements organization techniques to free up the team to focus on high-value activities.
 
Operations Leader Tasks:
  • Lead by learning from, walking alongside (at times), supporting and empowering the team
  • Develop and drive process improvement initiatives
  • Identify automation opportunities if needed
  • Act as liaison between leadership and the admin team
  • Manage department operations and support day-to-day execution
  • Prioritize projects based on financial impact and return on effort
  • Collaborate cross-functionally to improve workflows and systems
  • Manage a high-functioning team of 10-12 people (dispatchers, PM coordinators, parts team) - self-sufficient and takes ownership of their roles
 
Operations Leader Experience:
  • 5-7 years professional experience in operations or business management
  • No service industry experience needed—likes a fresh perspectives without preconceived biases
  • Track record of process improvement and driving results
  • Strong business acumen and ability to assess ROI/impact
  • Excellent people skills and collaborative mindset
  • Willing to learn from the team before implementing changes
  • Low ego, high emotional intelligence
  • Proficiency with Microsoft Office suite
 
Operations Leader Benefits:
  • Salary: $90,000 - $110,000 based on experience
  • Bonus Potential - Based on company profitability
  • 401(k) program with company match
  • Health insurance – Company sponsored
  • Paid holidays
  • Paid vacation time
  • Life/Disability Insurance

Local candidates preferred. Not a sponsorship opportunity.
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