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Are you a highly organized multitasker who loves keeping things running smoothly behind the scenes? At Franklin Professional Associates, we’re looking for an Administrative Assistant to support our President and recruiting team in delivering exceptional service to our clients and candidates.
This is a hands-on role that blends administration, recruiting support, marketing coordination, and light bookkeeping — perfect for someone who enjoys variety, teamwork, and making a visible impact every day. Enjoy a hybrid work arrangement that offers flexibility to work 30-40 hours per week.
Franklin Professional Associates is a woman-owned staffing and recruiting firm based in Leominster, MA. With over 50 years of combined experience, we help businesses across Massachusetts and New England hire with precision and build teams that thrive. Our culture is friendly, fast-paced, and grounded in our values of commitment to growing every day, leading with curiosity, giving value in every interaction, and driving results.
· Manage the President’s calendar, appointments, and meeting logistics
· Prepare and maintain commission reports, leaderboards, and client KPI reports
· Complete annual business filings and assist with compliance documentation
· Maintain accurate contact and company information in the CRM/database
· Support onboarding for new internal hires — track completion of documents, send reminders, and guide them by phone when needed
· Order supplies and ensure the office is well-organized
· Generate letters and mailings to clients and prospects
· Provide light bookkeeping support — categorize expenses within QuickBooks, send monthly statements and documentation to the bookkeeper, and investigate discrepancies to ensure accurate financial reporting
· Create and post job listings across major job boards and social platforms
· Assist recruiters with pre-screening calls, and scheduling interviews between candidates and client hiring managers
· Conduct reference checks and record outcomes in the system
· Ensure completion of Background Screening and Drug Screening when necessary
· Perform quality assurance calls with candidates and clients to ensure satisfaction
· Help maintain organized candidate and client records in the recruiting database
· Create and send a weekly newsletter to our mailing list
· Compile and update lead lists with accurate contact details in the CRM
· Collaborate with our Social Media Marketing Specialist to ensure content and assets are delivered on time
· Assist with event coordination, campaigns, and outreach projects
· 2+ years of administrative experience
· Strong communication and organization skills
· Proficiency in Microsoft Office, Google Workspace, and (experience with CRM/ATS tools preferred)
· A positive, proactive attitude, eagerness to learn, and willingness to help wherever needed
· Ability to manage multiple priorities in a fast-paced, people-focused environment
· Discretion when handling confidential or financial information
· Be part of a small, collaborative team where your work makes a direct impact
· Enjoy a role with diverse responsibilities — no two days are the same
· Contribute to a growing, community-based business with strong values and heart
· Learn the ins and outs of the staffing and recruiting industry
Interested?
If you’re someone who takes pride in staying organized, loves helping others succeed, and thrives in a dynamic team environment, we’d love to meet you!
Apply today and become part of a company where your precision and positivity help build thriving workplaces across New England.
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