HR Generalist – Manufacturing

About Us

Source International Design is an American furniture manufacturer headquartered in Sutton, MA, with over 40 years of experience crafting thoughtfully designed contract seating. We blend European-inspired design with American craftsmanship to deliver beautiful, functional furniture at a responsible price — for boardrooms, breakrooms, and everything in between.

We're a company built on integrity, transparency, and a relentless commitment to service. Our team works closely with designers, dealers, and clients nationwide to deliver solutions that don't compromise on style, quality, or reliability.

As we continue our next phase of growth, we are investing in our people, systems, and infrastructure. We are seeking an HR Generalist who will help strengthen our HR function while supporting an exceptional employee experience.

Position Summary

Reporting directly to the Vice President of Operations, the HR Generalist serves as the primary HR resource for employees and leadership. This hands-on role is responsible for benefits administration, payroll, onboarding, compliance, employee records, policy administration, and recruiting coordination.

The ideal candidate is organized, detail-oriented, and enjoys creating structure, improving processes, and supporting employees in a growing manufacturing environment.

A key aspect of this role is creating an exceptional onboarding experience. We believe onboarding is more than paperwork—it is the beginning of an employee's relationship with our company. Our goal is to make every new hire feel welcomed, supported, and connected from day one.

Key Responsibilities

HR Administration & Compliance

• Maintain employee records, HR documentation, job descriptions, and personnel files.
• Administer company policies and support handbook updates.
• Ensure compliance with employment laws and HR best practices.
• Coordinate employment verifications, reporting, workers' compensation administration, and other HR processes.
• Identify opportunities to improve HR systems, procedures, and documentation.

Benefits, Payroll & Employee Administration

• Administer benefits, 401(k), payroll, PTO, and leave programs.
• Serve as the primary resource for employee benefits and HR-related questions.
• Partner with vendors and maintain accurate, confidential employee information.

Onboarding & Offboarding

• Lead all onboarding and offboarding activities, including orientation, documentation, and employee communications.
• Create a welcoming onboarding experience that helps employees feel valued, connected, and integrated into the company culture.
• Partner with managers to ensure new employees become productive quickly and successfully.
• Continuously improve onboarding processes to support engagement and retention.

Employee Relations & Employee Experience

• Serve as a trusted resource for employees and managers.
• Address employee concerns and support leadership in resolving employee relations matters with professionalism, discretion, and a practical, common-sense approach.
• Promote consistent communication, policy application, teamwork, and employee engagement initiatives.

Systems & Process Improvement

• Build and improve HR systems, processes, and organizational tools.
• Create greater consistency, accountability, and structure across HR operations.
• Support special projects and process improvements that help the organization scale effectively.

Recruiting Support

• Coordinate recruiting activities, interview scheduling, and candidate communications.
• Manage job postings through Paycor and other platforms.
• Partner with staffing agencies and support hiring managers throughout the recruitment process.
• Assist with compensation and market analysis as needed.

Qualifications

Required

• 3+ years of HR Generalist or related Human Resources experience.
• Experience with payroll, benefits administration, employee records, and HR compliance.
• Strong organizational skills and exceptional attention to detail.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to manage multiple priorities independently while maintaining confidentiality.
• Practical, common-sense approach to employee and workplace issues.
• Experience supporting manufacturing, industrial, distribution, or similar environments.

Preferred

• Experience with Paycor or similar HRIS/payroll systems.
• Recruiting or talent acquisition support experience.
• Experience updating employee handbooks and HR policies and procedures.
• Bilingual English/Spanish strongly preferred.
• SHRM-CP, PHR, or equivalent certification.

Join Our Team

At Source International Design, you'll have the opportunity to do more than manage HR processes—you'll help shape the employee experience and contribute to the continued growth of a company with more than 40 years of success. This is an opportunity to build systems, improve processes, strengthen onboarding, and make a meaningful impact while working alongside a leadership team that values results, continuous learning, open communication, accountability, and doing the right thing. If you are a hands-on HR professional who believes in accomplishment over activity, embraces a learning mindset, communicates openly, values accountability, and enjoys helping people and organizations succeed, we'd love to hear from you. Join us and help build the next chapter of growth at Source International Design.

Source is really looking for someone who is comfortable being hands-on and handling the day-to-day tactical HR work. They already have established policies and processes in place, so this role is less about coming in and transforming the department and more about consistently following those procedures, supporting employees, and ensuring everything is handled accurately and appropriately.”

A more casual version for a candidate call:

“They’re really looking for someone who enjoys the tactical, day-to-day side of HR. This isn’t necessarily a role where they need someone to come in and reinvent everything—they want someone who is comfortable working within their established structure, following the existing policies, and executing things consistently.

“Source is looking for someone who is comfortable serving as a resource for employees, but the primary focus of this position is the tactical, day-to-day administration of HR. They need someone who genuinely enjoys payroll, benefits, onboarding, leave administration, maintaining employee records, handling documentation, and making sure established procedures are followed consistently. This is less of a culture-building or strategic leadership position and more of a hands-on HR operations role.”

A more casual version for your phone screens:

“I want to be transparent about what they need because this role is a little different from some traditional HR Generalist positions. Of course, supporting employees is still important, but they really need someone who enjoys the administrative and operational side of HR. The right person will be happy handling payroll, benefits, paperwork, onboarding, compliance, records, and all those day-to-day details. They are not looking for someone to come in and redesign HR or make employee engagement and culture their main focus.”

Then ask:

“Would you say your strengths and interests are more on the hands-on administrative side of HR, or are you ultimately looking for something more focused on employee engagement, culture, and strategic initiatives?”