Why Join Us?

We are seeking a friendly, dependable, and organized Front Office Administrative Assistant to join our team. This role serves as the front office support for our agency and is ideal for someone who enjoys helping people, staying organized, and working in a professional office environment.

The position is primarily administrative and front desk focused, helping ensure day-to-day office operations run smoothly while providing a welcoming experience for clients. While no insurance experience or licensing is required, there is opportunity for learning, professional development, and advancement for someone interested in growing within the industry.

Responsibilities

• Answer incoming phone calls and direct calls appropriately
• Greet walk-in clients and provide a professional, welcoming experience
• Look up client accounts and assist with taking payments
• Process incoming and outgoing mail, including scanning and organizing documents
• Prepare and process letters and other administrative tasks within the agency management system
• Maintain organized records and assist with day-to-day office operations
• Support team members with administrative and office-related tasks as needed

Qualifications

• Friendly, professional, and dependable demeanor
• Strong communication and customer service skills
• Comfortable interacting with clients in person and over the phone
• Organized with strong attention to detail
• Comfortable using computers and learning office software systems
• Ability to multitask and stay organized in a busy office environment
• Prior office, receptionist, administrative, or customer-facing experience is helpful

What We Offer

• Stable full-time schedule, Monday–Friday, 8:30 AM–5:00 PM
• Starting pay of $20/hour
• Professional, team-oriented office environment
• Opportunities to learn and grow within the insurance industry for those interested in career development